Customer Service Representative

1 week ago

Langley, Canada Pattison Food Group Full time

Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products.

Pattison Food Group Ltd. is a certified Great Place to Work® and consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ more than 30,000 team members.

We have an exciting opportunity for a full-time Customer Service (Call Centre) Representative to join our Customer Service team in Langley, BC.

Our full-time position requires 5 shifts (8 hours) between the operating hours of:

- Monday to Thursday from 6:00 am to 8:00 pm
- Friday to Sunday from 6:00 am to 6:00 pm

You will be responsible for:

- Documenting and tracking compliments, complaints, requests for assistance, product, and service inquiries.
- Teaching customers how to use our websites and phone apps.
- Working closely with our Ecommerce Team Leads and Personal Delivery Assistants to resolve customers concerns regarding online shopping orders.
- Providing support for the Bulk Gift Card program and reception coverage.

You have:

- A minimum of 1-2 years of experience in a customer service role.
- Proficiency with Microsoft Outlook, Excel, and Word.
- The ability to type a minimum of 50 WPM.
- Previous call center experience is an asset.

You are:

- Outgoing and love to interact with customers over the phone.
- A great multitasker who thrives in a fast-paced environment.
- A sound analytical, critical thinker with strong problem-solving abilities.
- Excellent in both verbal and written communication.
- Able to adapt and learn new skills within an always-changing and faced-paced environment.

What we offer:
In addition to a highly competitive salary, we offer a great range of benefits, a company pension plan, free parking, exclusive team member offers, and opportunities for development and career progression.

IND6

Compensation Details:
$44,466.00 - $55,583.00

The compensation offered for this position will take into consideration location, education, skills, experience and other factors.

About Us
- Pattison Food Group is a Jim Pattison business and Canada’s largest Western-based provider of food and health products. Headquartered in British Columbia, Canada, we have been in business since 1915. We proudly employ more than 30,000 team members who are committed to achieving long-term growth and share a passion for giving back to the communities where we do business. Together, we leverage each other’s collective strengths to enhance efficiencies across our respective organizations. Our largest and signature company is Save-On-Foods.
- With 11 retail banners operating nearly 300 food and drug retail locations through Western Canada, in Whitehorse Yukon, Washington State, and Oregon each uniquely positioned to cater to the needs of their community; 4 wholesale businesses catering to the diverse needs of their customer base across Canada; 5 food and pharmacy production facilities focused on high quality distinct offerings; an industry-leading loyalty program and a world-class set of proprietary consumer brands, Pattison Food Group businesses are proud to be recognized as leaders in customer service and innovation.

  • Customer Service

    1 week ago

    Langley, Canada Apex Extrusions Ltd Full time

    Apex Aluminum Extrusions Ltd. is a state-of-the-art aluminum extrusion factory located in Langley, British Columbia. With a 170,000 square foot facility and some of the most modern equipment in its industry, we believe in the extensive use of technology and in the ongoing investment and development of our processes and people. As a market leader, we are...

  • Customer Service Representative

    2 weeks ago

    Langley, Canada U-Haul Full time

    **Location**: 19316 56th Ave, Langley, British Columbia V3S6K4 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive...

  • Customer Service Representative

    2 weeks ago

    Langley, Canada Brenntag Full time

    **CUSTOMER SERVICE REPRESENTATIVE**: Our team in **Langley** currently has an opening for a **Customer Service Representative** **YOUR ROLE & RESPONSIBILITIES**: - Ensure all activities are conducted in accordance with health, safety, quality and environmental management systems as well as corporate and local policies. - Accurately manage the order...

  • Customer Service Representative

    2 weeks ago

    Langley, Canada U-Haul Full time

    Location:19316 56th Ave, Langley, British Columbia V3S6K4 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service...

  • Customer Service Representative

    1 week ago

    Langley, Canada Kirmac Collision & Autoglass Full time

    **Customer Service Representative** - We’re looking for someone with an ear for service_ **Job Title**: Customer Service Representative **Location**: Langley Kirmac has been helping people get back on the road for 50 years. We know it takes talent and hard work to succeed in the collision repair business. We’re seeking a skilled customer centric expert...

  • Customer Service Representative

    2 weeks ago

    Langley, Canada Fastik Full time

    **Fastik: Customer Service Representative Job Description** **Who We Are**: **Description** **Duties and responsibilities** 1. Communicate with customers professionally and efficiently & take care of communication needs between our current clients and the company. 2. Identify and assess customers’ needs to achieve satisfaction. 4. Present and discuss...

  • Customer Service Representative

    3 days ago

    Langley, Canada Fastik Full time

    **Fastik: Customer Service Representative Job Description** **Who We Are**: **Description** **Duties and responsibilities** 1. Communicate with customers professionally and efficiently & take care of communication needs between our current clients and the company. 2. Identify and assess customers’ needs to achieve satisfaction. 4. Present and discuss...

  • Customer Service Representative

    1 week ago

    Langley, Canada U-Haul Full time $35,000 - $50,000 per year

    Location: th Ave, Langley, British Columbia V3S6K4 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and...

  • Customer Service Representative

    1 week ago

    Langley, Canada Hardy Sales Full time

    **Customer Service Representative** **Full-Time | On-Site | Monday to Friday, 7:30 AM - 4:00 PM** **Join a team where your voice matters!** Hardy Sales is on the lookout for a **Customer Service Representative** who’s ready to bring positivity, organization, and energy to our front lines. If you're passionate about helping people, enjoy problem-solving,...

  • Customer Service Representative

    2 weeks ago

    Langley, Canada Crystal Glass Canada Ltd. Full time

    **Our company is currently recruiting for a Full-Time position: Customer Service Representative person for our Langley, BC location.** **Responsibilities**: - assisting customers with inquires, ordering product, invoicing, and taking payments for services provided - working in team environment with manager, drivers, and warehouse workers Skills and...