International Operations Agent

**ESSENTIAL JOB FUNCTIONS**
- Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world.
- Prepares documents necessary to complete export, import and customs clearance process
- Track and trace cargo as necessary to insure proper movement and delivery.
- Provide accounting department with proper and correct billing information.
- Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
- Communicate & correspond with other Company branches and agents for client satisfaction and ensure excellent service execution.
- Seek the most profitable mode of shipment yet meet client’s requirement for the movement of freight.
Other duties as assigned

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**PHYSICAL REQUIREMENTS**

Position may require extended periods of sitting, computer use, standing and walking. Some light lifting may be required in some instances

**OTHER SKILLS/ABILITIES**
- Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.
- Must have strong verbal and written communication skills
- The ability to work in a fast-paced environment.
- Strong organizational skills are required, due to the high volume and demands of the position.
- Excellent client service skills
- Strong knowledge of Microsoft word and excel
Ability to handle pressure and responsibility in a fast pace environment, in a timely and effective manner

**EDUCATION AND EXPERIENCE**
High School Diploma or GED required.
Minimum 4 years related experience.
Minimum 3 years industry experience preferred.

**CERTIFICATIONS AND LICENSES**
Professional certification may be required in some areas.

**WHY SHOULD YOU WORK FOR CRANE?**

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

- 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
- Excellent Medical, Dental and Vision benefits
- Tuition Reimbursement for education related to your job
- Employee Referral Bonuses
- Employee Recognition and Rewards Program
- Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
- Employee Discounts
- Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
- Potential to earn a strong commission based on your sales ability

Come join the leader in logistics and take your career in the right direction.

**Disclaimer**:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

We are preparing to comply with the Biden Administration's mandate on COVID-19 vaccination. Please be advised that employment with the Company may be contingent upon your ability to provide proof of vaccination except in limited circumstances where you are eligible for a legal accommodation.

**Education**: Required
- High School or better