Front Desk Administrator Support

2 weeks ago

Markham, Canada K-DENTAL INC. Full time

**Role and Responsibilities**

We are looking for a receptionist to manage our front desk daily and to perform a variety of administrative and clerical tasks.
- Answer incoming calls promptly and professionally & direct calls to the appropriate department/person
- Greet and assist walk in customers
- Maintain cleanliness of front reception area and adhere to all safety procedures
- Entering orders/Invoicing/Processing Payments/Crediting Orders
- Assign RMA numbers/Scheduling customer and courier pickups
- Product returns from our Montreal office, sales representatives, and client drop offs
- Processing returns forms from CSR’s both Markham & Montreal office.
- Maintain product return files
- Assist with taking AR payments
- Processing incoming and posting outgoing mail
- Generating Monthly and Quarterly reports to vendors
- Assisting A/R with statements/flyer pricing
- Updating employee listing
- Other tasks from time to time as required

**Qualifications and Education Requirements**
- Proficiency in MS Office (Advanced knowledge preferred in Excel)
- Working knowledge of office equipment
- Excellent customer service skills including verbal and written communication
- Excellent organizational and time management skills
- Ability to multi-task and to promote services and products to customers
- Punctual, Friendly, Team Player and willing to learn from others

**Salary**: From $36,400.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Markham, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)

**Language**:

- English (required)

Work Location: One location

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