Account Administrator

2 weeks ago

North York, Canada Garbo Group Inc. Full time

Garbo Group is a leading fashion accessories company that designs, develops, and distributes fashion accessories to retailers in North America. Our team is talented, creative, and detailed. We have over a century of collective experience and are recognized as one of the most knowledgeable and influential groups in our industry.

**What are we looking for?**

Reporting to the Account Manager the Account Administrator / Coordinator will be a key member of the Garbo Team. If you are passionate about fulfilling our client’s needs, you will be joining a dynamic and fast-paced environment and work with cross-functional teams to help deliver on the company’s vision and strategy.

**What will you be doing**:

- Provide end to end administrative support for all key customer product launches which includes managing the administrative process from the time new products are approved for launching in key accounts until they launch in stores while maintaining internal timelines
- Manage all internal administrative requirements for seasonal product launches which include deal sheets, customer order processing, ticketing requirements, merchandising launch packages
- Load all new products into key customers internal computer systems which includes seasonal product listing and product delisting
- Maintain integrity of all active product files for key customers
- Organize and maintain seasonal master books which have all planograms, seasonal program listings and product flows
- Review all customer planograms and support documents used to produce fixture placement in all store configurations
- Coordinate with the order processing team to input all key account customer orders
- Maintain key customer weekly sales reports and send to key accounts
- Provide administrative support in preparing seasonal merchandising launch packages
- Work with merchandising to support retail store issues for key accounts
- Manage inventory and disbursement of new and replacement fixtures for all programs within the key accounts
- Become familiar with product development and merchandising timelines

**What qualifications and skills do you need?**

We are looking for someone with the following skills who is hands on and can roll up their sleeves and get the job done.
- Post-secondary education and/or equivalent work experience in an account coordinator role
- 1 to 2 years' experience in an administrative support role for large Canadian retailers is a definite asset
- Superior organizational skills with the ability to multi-task.
- Excellent communications skills - oral and written
- Motivated to exceed expectations and pro-active rather than reactive.
- Ability to manage customer expectations rather than be managed by customer.
- Excellent computer skills in Excel, Word and PowerPoint
- Resourceful and solution oriented.

Nice to Have(s):

- Experience in administrative support role for large Canadian retailers
- Experience working in a high paced environment in any industry
- Project management experience
- Ability to speak Mandarin

**Are you interested in joining our team?**

Garbo is an equal opportunity employer. We are compliant with AODA legislation; if you require work related accommodations, please let us know.

**Job Type**: Permanent

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- On-site parking
- Paid time off

Schedule:

- 8 hour shift

Work Location: In person

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