E-commerce Coordinator
1 week ago
**Job description**
Assist the E-Commerce manager in outlining and managing best ways to increase sales and sales objectives.
- Create product listings and marketing copy on retail partners' websites by working with multiple departments internally to gather information, item details and appropriate images to display online (Amazon, Costco, Lowes, Wayfair, Home depot and others)
- Coordinate with Graphics team in creating digital assets
- Create and publish enhanced product content and images via 3rd party platforms
- Respond to online reviews
- Answer to customer product enquiries
- Submit tickets and investigate issues on customer portals
- Monitor existing product listings on all e-commerce platforms, correcting item details when necessary
- Update item cost on client vendor portals
- Assist in various sales and administrative projects
- Back up for the E-Commerce data entry clerk
**Qualifications**:
- DEC or DEP
- Bilingual with excellent written and verbal communication skills
- 1 year experience with E-Commerce vendor portals (Amazon, Wayfair, Commerce hub, etc.)
- Strong computer skills
- Microsoft Office, intermediate level (Excel, PowerPoint, Word)
- Strong attention to detail
**Description de l'emploi**
Aider le responsable du commerce électronique à définir et à gérer les meilleurs moyens d'augmenter les ventes et les objectifs de vente.
- Créer des listes de produits et une image marketing sur les sites Web des partenaires de vente au détail en travaillant avec plusieurs départements à l'interne pour recueillir des informations, des détails sur les articles et des images appropriées à afficher en ligne (Amazon, Costco, Lowes, Wayfair, Home Depot et autres)
- Coordonner avec l'équipe graphique dans la création de materiel numérique
- Créer et publier du contenu et images de produits améliorés via les plateformes tierces
- Répondre aux commentaires en ligne
- Répondre aux demandes sur les produits
- Soumettre des tickets et enquêter les problèmes sur les portails clients
- Surveiller les listes de produits existantes sur toutes les plateformes de commerce électronique, en corrigeant les détails des articles si nécessaire
- Mettre à jour le coût des articles sur les portails clients
- Participer à divers projets commerciaux et administratifs
- Remplacement pour le préposé à la saisie de données du commerce électronique
**Qualifications**:
- DEC ou DEP
- Bilingue avec d'excellentes compétences en communication écrite et verbale
- 1 an d'expérience avec les portails clients E-Commerce (Amazon, Wayfair, Commerce hub, etc.)
- Solides compétences en informatique
- Microsoft Office, niveau intermédiaire (Excel, PowerPoint, Word)
- Une grande attention aux détails
**Job Types**: Full-time, Permanent
Additional pay:
- Bonus pay
**Benefits**:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- E-commerce: 2 years (required)
- Microsoft Excel: 2 years (required)
**Language**:
- English & French (required)
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