Client Relationship Manager

Requisition ID: 210136 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: The Client Relationship Manager (CRM) contributes to the overall success of the Commercial Bank in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **Key Responsibilities** - Promotes the development and profitable growth of the commercial banking portfolio in an assigned market area - Builds and maintain a market profile in an assigned market area with both internal and external contacts - Manages an assigned credit portfolio for authorizations up to $5MM at an acceptable level of risk - Develop and implement a marketing strategy to maximize business development opportunities for sustainable growth; - Develop sales plans for prospects and existing customers; - Identifying prospects/referrals from other internal/external networks; - Analyzing prospect lists and prioritizing business development opportunities based on market data and customer analytics; - Partner with internal resources for non-credit related products - Referring customers and prospects to the appropriate Commercial Banking segment and partners as appropriate. - Planning and completing relationship activities that generate sales opportunities and/or provide value to clients; - Building and maintaining an awareness of local market and general economic conditions - Champions a high performance environment and contributes to an inclusive work environment. **Education / Experience / other information** - Undergraduate degree in business or economics or work equivalency. - Other training requirements as determined by the Bank from time to time. - Previous work experience of at least 2 years or completion of the Bank’s Training Program is preferred - Strong sales/closing skills, Strong networking ability, Strong negotiation skills, Good credit skills - Strong communication and interpersonal skills are essential to this position. - Strong relationship management skills - Strong knowledge of Bank’s commercial lending and deposit products and services, and customer profitability model, in order to provide integrated financial solutions. - Ability to conduct due diligence on the strength of customer financials for deals of lower to moderate complexity - Thorough knowledge of relationship building and teamwork skills - The incumbent requires a thorough knowledge of the commercial banking marketplace in Canada and a general knowledge of the assigned market area’s key industries and competitive positioning within the assigned market area. The incumbent understands the Canadian Business Banking objectives, and has a thorough knowledge of segment, strategies and structure, as well as its lending and deposit products and services. - Good knowledge of Onboarding, Know Your Customer, Anti Money Laundering processes - Good PC skills are necessary, including a working knowledge of MS Word, Excel, PowerPoint, Outlook, and other commercial systems and platforms. **Évaluation des langues**: **Language requirement**: Location(s): Canada : Quebec : Quebec Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.