Shelter Support Worker

4 days ago

High River, Canada Rowan House Emergency Shelter Full time

**Shelter Support Worker**

**Full-Time Permanent Shelter Support Worker - Friday, Saturday, Sunday (Days) - Monday (Night)**

Rowan House Society provides crisis intervention and preventative education to support individuals affected by domestic violence and abuse. We serve a large geographic area in Southern Alberta, including Foothills County, Vulcan County, and MD of Willow Creek.

Join our team providing critical support to individuals experiencing domestic violence and abuse.

**Responsibilities**:

- Provide overnight crisis support, safety planning, and case management to shelter clients (Friday, Saturday, Sunday, and Monday nights).
- Answer the 24/7 support line during night shifts, offering crisis intervention and referrals.
- Facilitate support groups and provide education on domestic violence.
- Complete intake procedures and maintain client documentation.
- Collaborate with team members to ensure a safe and supportive overnight environment.
- Participate in on-call rotation as needed.

**Qualifications**:

- Bachelor's degree in Social Work/Social Science or equivalent experience.
- Minimum 2 years experience in domestic violence, children's services, homelessness, addictions, or mental health.
- Knowledge of trauma-informed practices and domestic violence issues.
- Strong time management, communication, and crisis intervention skills, particularly in overnight situations.
- Understanding of cultural sensitivity and knowledge of Indigenous cultural needs.
- Ability to maintain confidentiality and professional boundaries.
- Availability to work consistent Friday, Saturday, Sunday, and Monday night shifts.

**Required Certificates (Conditions of Employment)**:

- A satisfactory Criminal Record Check with Vulnerable Sector Search.
- A satisfactory Child Intervention Check.
- Current CPR and First Aid Certification.
- Registration with an associated professional body (if applicable).
- Valid Class 5 Driver's License with a clear Driver's Abstract and reliable transportation.

**Working Conditions**:

- In-person | High River
- Occasional lifting of boxes or event kits (up to 20 lbs)
- The role may involve periods of sitting at a desk
- Extended periods of computer work may be required.

**To Apply**: Please submit your resume and cover letter outlining your qualifications and passion for this work.

**Job Types**: Full-time, Permanent

Schedule:

- Every Weekend
- Night shift
- On call

Ability to commute/relocate:

- High River, AB: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

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