Store Manager

5 days ago

Whitby, Canada Putting Edge Full time

**About us**

**REPORTS TO**:District Manager

**PRIMARY RESPONSIBILITY**

The Store Manager’s (SM) primary responsibility is to ensure a great experience is delivered to every guest.

**SECONDARY RESPONSIBILITIES**
- Recruit, hire and train all employees. Set a clear example for all employees to follow, and set very clear customer service standards that all staff MUST meet, without exception.
- Ensure the location is operated in strict accordance with the Putting Edge Policies and Procedures.
- Ensure the facilities are clean and well maintained at all times.
- Manage and audit the POS and Cash transactions.
- Complete and submit all reports to head office within required timelines
- Ensure compliance to all Health & Safety requirements as directed by Head Office and/or local authorities. Identify and remedy any Health & Safety issues as required.
- Ensure all Incident Reports are completed for any accidents incurred on site.
- Manage the on-site booking and hosting of Party and Group Events.
- Manage the Arcade Games including the repair of minor maintenance items.
- Build and maintain local business partnerships.
- Prepare and manage the weekly Staff Schedule and maintain Employee Records
- The SM is responsible to manage the following expense line items within budget requirements: payroll hours, redemption arcade merchandise, concession supplies, and golf, maintenance and office supplies
- Other duties as may be assigned

**WORKING HOURS**

The SM is required to work a minimum of two (2) full weekend shifts each week between 4 p.m. Friday and close on Sunday evening. The SM is entitled to take one weekend off per month while maintaining a 40 hour work week. The SM is also required to be available by cellphone during all store operating hours to assist with any operational issues that may rise.
- a passion for outstanding guest service with an outgoing, friendly and upbeat personality
- operational management experience with demonstrated team leadership qualities
- excellent interpersonal, verbal, and written communication skills
- demonstrated ability to multi-task in busy operational situations
- their own transportation

**Benefits**

After 3 months, will receive Medical, Drug, Dental and Vision coverage, plus Life, LTD and AD&D insurance.

**Salary**: From $40,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Weekend availability

**Experience**:

- management: 1 year (preferred)

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