Store Manager

**Who we are**
At Wild Fork, we are transforming the way people shop and eat protein. By managing every step of the process from farm to fork, we ensure you get the highest quality, largest variety and most consistent eating experience at the most affordable prices. It's at the core of everything we do.
If you want to be part of an innovative company building a presence in Canada, join us. We can’t wait to become everyone’s favourite food experience.
**The opportunity**
Reporting to the Head of Market Store Operations, we are looking for a Store Manager to join us at our first retail location In Canada. A genuine foodie, you are both analytical and creative; a relationship builder and a savvy sales driver with the determination to provide high quality products and an exceptional customer service experience. You will take ownership of the hiring, training, and development of our first Canadian retail brand team, spearhead store initiatives to promote products and build loyalty, foster community relationships; and champion the brand.
If you want to be part of an innovative food tech company where you can grow your career in people, retail, and brand management, eCommerce, distribution, supply chain, operations, and beyond, this is the role to consider.
**What’s in it for you**:

- Multi-faceted training and career growth_. You will have the chance to build a brand presence. You will participate in up to eight weeks of paid orientation sessions covering everything from company culture and brand to people management processes and food-focused training with the corporate head chef. You will be optimally positioned to build out your team and your store’s profitability and move into a District manager role, training new Managers on best practices for success.
- Perks and professional rewards_. You will have access to monthly free products, and tastings to further develop your ability to serve customers knowledgeably and authentically. You will have the professional satisfaction and pride of leading in store initiatives designed to enhance community involvement and support.
**What you will do**:

- Build the team and the brand. You will focus on fostering and delivering a best-in-class customer experience by sharing your passion for food, becoming a product expert, and acting as a customer champion and brand ambassador. You will manage reach outs to the local community to create brand awareness, promote in-store initiatives, and provide support for community activities. You will onboard, train, and provide continuous support to the team members. You will consistently and effectively communicate with the team, sharing sales metrics and tactics, product knowledge, motivation and championing, and updates to policies and procedures.
- Manage the store. You will be accountable for P&L, managing controllable costs to keep the store profitable. You will optimize staff schedules and train cross-functionally to cover absences. You will maintain and replenish inventory, staying in communication with the distribution center and commercial team regarding the store’s specific needs. You will design a strategic plan to attract more customers and increase their basket size. You will conduct regular audits to ensure the store is presentable and can function optimally.
- Grow and develop the team. You will establish and achieve the highest standard of store execution, set and measure individual goals and team KPIs, and create an inspiring team environment with open communication, high energy and respect. You will conduct performance reviews, identify future talent growth opportunities, and build out professional development to fill gaps and provide pathways for continued success.

**What you bring**:

- Passion. You have a love of food. You are excited to be part of a team making an impact on Canadians - and having fun doing it.
- Retail leadership experience. You have retail experience, with at least 3+ years managing large grocery departments or recognizable brand stores. You have strong leadership skills and business acumen with an understanding of sales drivers. You are a coach and a manager with broad and deep experience leading and inspiring a customer-facing team. You have previous success interviewing, hiring, training, managing, conducting performance reviews, developing, and terminating employees to build and maintain an all-star team.
- Accountability. You are quantitatively minded with demonstrated cost operating management, analytical, and problem-solving skills. You are results-focused, punctual, and show initiative and accountability.
- Determination. You are committed to delivering superior customer service results demonstrated through impressive month-over-month growth. You operate with a sense of urgency to make things happen.
- Growth mindset. You are open to new ideas and processes, motivated to take on new challenges, bring value through continuous improvement, and go above and beyond for the customer