Onsite Event Specialist

**Onsite Event Specialist at MicroSpec Systems Inc.**
We are hiring Onsite Event Specialists to travel to work at trade and consumer shows, expos, and festivals across the U.S. and Canada setting up and maintaining hardware for registration and ticketing services. Specialists train and manage onsite staff to use our proprietary software.

The Onsite Specialist’s primary role will be working onsite at events across North America setting up and supporting the onsite component of shows. You will partner with a Registration or Ticketing coordinator to manage a portfolio of shows. Your role will include:

- Coordinating with the client for all on-site event needs
- Testing of equipment pre-show
- Participating in pre-show and post show meetings
- Travel to various venues across North America so you must enjoy travel
- You will be responsible for setting up the systems and network,
- You are responsible for the entrance experience at all B2B and consumer events
- Onsite support for Lead Retrieval
- Training staff on proprietary software,
- Supporting scanning requirements,
- Troubleshooting as needed
- Packing of crates
- Onsite work at events is long days, evenings, weekends, STAT holidays, etc (this is the nature of the show industry)

When not onsite you will be assigned to a department to assist with overflow of work. This can include but is not limited to the operations department, ticketing department and registration department which will include a mix of in-office work and work from home.

**Competencies**
You are comfortable with booking flights, hotels, and travel. Are capable of working long days when required. Enjoy working with computer hardware, understand basic networking and have an understanding of Google’s suite of apps. You like the challenge of learning new computer programmes. Your strengths are customer service, planning, organization and coordination skills, proactive, self motivating, analytical with an eye for detail, practical, results oriented, hands-on, strong verbal and written communication, organizational awareness, and a fast learner. You cope well with stressful situations and enjoy working with people.

**Skills**:

- Two or more years customer service experience, event experience preferred
- Read, write, and speak English clearly and professionally (French is an asset)
- You are physically fit and active and can spend long periods of time walking, standing, kneeling, sitting, stretching, and carrying 25lbs as required, and pushing 500lbs crates on wheels
- You are double vaccinated to access venues across North America and can show proof of vaccination
- You have a valid passport and you are happy to travel to Toronto, Ottawa, Montreal, Vancouver, New York and other destinations across North America to install, manage, and teardown onsite registration, ticketing and lead retrieval services
- You can provide a 5-year certified driver's record from the Government of Ontario
- Reliable working vehicle to get to and from shows

**Why choose MicroSpec?**
- Full-time position.
- Full training is provided on the job.
- Positions are a mix of travel, work at home, and, work in office
- Flex time
- A high degree of autonomy and the ability to influence team and technology choices
- Opportunity to grow with the company
- We’ve worked hard to build a team of collaborative, brilliant people. We love working together to help each other succeed, and are committed to maintaining an open, motivating culture as we grow
- Benefit package that includes Medical, dental, family, and life options.
- Summer hours that provide a long weekends
- Extended December holiday break

**By applying, you are taking a big first step to be part of an exciting organization.**

Full vaccination against COVID-19 is mandatory for this position and operation (MicroSpec will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human right protected ground)

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Vision care
- Work from home

Licence/Certification:

- drivers license (preferred)

Willingness to travel:

- 75% (preferred)