Dental Front Office Manager

4 days ago


Port Alberni, Canada Harbourview Dental Full time

**Extended Medical and Dental Benefits, $5,000 signing bonus with one-year commitment.**

**Compensation**:
$30 hourly

**Responsibilities**:

- Oversee the duties of daily office operations, supervise office staff members, and direct staff meetings
- Maintain a clean and welcoming dental front desk area, coordinate vendors and suppliers, and order dental front office and treatment supplies
- Greet patients warmly, help them fill out forms, and advise them of office policies and patient care procedures
- Schedule, cancel, and reschedule patient appointments and make reminder phone calls
- Calculate fees, coordinate financial agreements, and process payments including cash and credit card transactions
- File insurance claims forms for completed dental care, determine billing codes and follow up with dental insurance companies
- Prepare patient charts and daily schedules for the dentist, hygienists, dental assistants, and dental team members
- Update dental charts and electronic patient records with x-rays, treatment plans, and financial/ insurance information
- Lead administrative duties such as filing, mailing, and patient file creation as needed

**Qualifications**:

- At least 2 years of experience in dental office management is needed - preferably as a dental receptionist or front desk manager; or as a front office manager at a medical office
- Computer proficiency with MS Office, and with Dental Practice Management software like Dentrix is necessary
- Understand dental front office procedures, dental coding and terminology, and best practices in treatment coordination, scheduling, and dental charting
- Possess high-level communication skills, problem-solving, organization, and exceptional customer service skills

**About Company**
Our philosophy at Harbourview Dental is to provide evidence-based dental care with a patient-centered approach. Our emphasis is on preventive dental care. It is reflected in our individualized dental treatment plans and the dental education that we instill in our patients. We utilize modern dental technology to ensure that our patients receive optimal results. Whether it is a small dental filling or a complete smile makeover, we aim for excellence in every treatment that we provide.



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