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Clinic Receptionist

3 weeks ago

Toronto, Canada Toronto Athletic Club- Sport Medicine Clinic Full time

The Cambridge Group of Clubs (CGoC), the leader in Canadian Fitness Clubs, is searching for a dynamic, professional, self-starter to fill the role of Full Time Clinic Receptionist.

**About the Cambridge Group of Clubs**

**About the Role**
- Working with the patients, fellow therapists working for the clinic and throughout the sport medicine community, the reception team, and the management team across the club and club wide, vendors and the members.
- The Clinic Receptionist will help nurture the relationships from external referral sources including medical doctors, surgeons, professional and amateur sports team therapists and doctors and HR managers from corporate relationships.

**Responsibilities**

**Specific duties will include, but are not limited to**:

- Greeting and assisting clients with bookings and re-arranging appointments.
- Creating, maintaining and filing patient information and scanning of paper files.
- Completing daily billing and reconciling reports.
- Answering phones and placing outbound calls as needed.
- Word processing and spreadsheet updates.
- Oversee completion of callbacks in a timely manner.
- Maintaining patient charts, filing, computer billing, accounts receivable, and general housekeeping responsibilities.

**Qualifications/Requirements**
- Good organizational and time management skills with demonstrated ability to work with mínimal supervision in an active, friendly environment.
- Sound professional judgment in dealing with all levels of staff, patients and volunteers, patients and members.
- Excellent interpersonal and customer service.
- Experience in reception/customer service environment required

**Skills/Knowledge/Attributes**
- Highly developed computer literacy in a wide range of administrative support programs (i.e. EMR, MS Word,Excel and PowerPoint, Adobe, etc.).
- Excellent writing and communication skills exhibited through positive interactions with patients, members, staff and therapists.
- Working independently on projects and collaboratively, as part of a team, is a required skill.

**Working Conditions**
- The clinic is a fun and dynamic working environment.
- We have created an atmosphere where people want to work and where people can’t wait to get to work.
- It is a fast-paced busy clinic where the patient’s time is regarded as important as the therapist’s time, thus prompt timely care is a must.

**Working Hours**:
**This position is Monday-Friday 10am-6pm but can change with the requirements of the business.**

**To apply**:
**Job Types**: Full-time, Permanent

Pay: $17.50-$18.50 per hour

Expected hours: 40 - 42.5 per week

**Benefits**:

- Dental care
- Extended health care
- On-site gym
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person