Operations Coordinator

EnerStar Solutions provides customized rental and service solutions for all industries. We have everything for your worksite and can help you get it there; accommodations, matting, water, lighting, logistics, communications and more EnerStar Solutions' integration with Starlink, the most reliable and efficient high-speed broadband internet powered by the newest Low Earth Orbit satellites, we will help you connect from the most remote locations on the globe, ensuring efficiency and productivity.

We help clients integrate remarkably efficient solutions that are modern, turnkey, and minimize operational costs. We design rental and service solutions for all industries that seamlessly integrate your worksite.

Our Core Values shape our business operations, employee conduct, and relationships with customers and clients. We are committed to being a better business and better individuals by adhering to these values. We aim to continuously set the standard while striving to be an industry leader by keeping our equipment and technology up-to-date and conducting business in a manner compatible with the environmental, social, and economic needs of the communities in which we operate.

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The Operations Coordinator is a key support role within the Starlink Division, responsible for coordinating daily operational activities, maintaining project documentation, supporting logistics, and assisting with CRM management and customer service. This role ensures operational excellence by helping streamline processes, enhance communication, and keep projects on track in collaboration with the Director of Operations, and the broader Starlink team.

**DUTIES AND RESPONSIBILITIES**
- Work Safely or not at all. Value and follow all safe work practices, company policies, and client worksite regulations
- Champion EnerStar Core Values
- Coordinate daily operational tasks, including order processing, project tracking, logistics, and deployment support
- Maintain and update project documentation, schedules, CRM records, and SharePoint files
- Assist with invoicing coordination, procurement tracking, inventory reporting, and shipping schedules
- Maintain accurate data within the CRM (Zoho) and ensure all operational information is properly recorded and accessible
- Manage and organize project documents and workflows using Microsoft 365, Teams, and SharePoint
- Support operational reporting and dashboard maintenance
- Serve as a point of contact for basic client inquiries regarding orders, shipments, and support hand-offs
- Coordinate internal communication between sales, operations, and installation teams to ensure seamless customer experience
- Identify minor process gaps and recommend improvements to operational workflows
- Support implementation of process changes in coordination with the Director of Operations
- Assist in coordinating third-party logistics, vendor shipments, and installation scheduling
- Support the broader Starlink team with meeting coordination, action item tracking, follow-ups, and special projects as assigned
- Additional responsibilities: as identified and assigned

Travel: The individual in this role should be able and willing to travel as required by EnerStar Solutions.

**Education**:

- Post-secondary education in Business Administration, Project Management, or a related field preferred
- A combination of relevant education and experience will be considered

**Experience**:

- 2+ years of experience in operations coordination, project coordination, logistics, or related roles
- Experience supporting technology-driven environments is an asset

**KNOWLEDGE, SKILLS AND ABILITIES**
- Proficient with Microsoft 365 (especially Excel, Teams, and SharePoint)
- CRM experience required (Zoho preferred, but not mandatory)
- Strong organizational skills with attention to detail
- Ability to manage multiple priorities effectively in a fast-paced environment
- Excellent written and verbal communication skills
- Customer-service oriented with a positive, proactive attitude
- Comfortable working independently and collaboratively within a team environment
- High level of confidentiality, professionalism, and accountability

**Benefits**:

- Workplace retirement plan with RRSP matching
- Dental insurance
- Health insurance
- Vision insurance
- AD&D insurance
- Life insurance
- Employee assistance program
- Referral program
- Paid time off, including holidays

EnerStar will provide you with great work conditions and an excellent total compensation package.

EnerStar is committed to the principle of employment equity. We welcome diversity and encourage all who are qualified to express their interest.

EnerStar Solutions. Quality You Desire. Service You Expect. Solutions That Work.