Bilingual Mortgage Administrator

1 week ago


Quebec City, Canada Manulife Full time

As a trusted partner to advisors, at Manulife Bank, we deliver sophisticated lending solutions and financial strategies that don’t just grow wealth, they amplify it. Built on a foundation of excellence and driven by bold innovation, we empower advisors to deepen relationships, unlock potential, and redefine success for their clients. We’re looking for visionaries who understand where banking is headed; those who can blend the precision of complex financial products with the possibilities of cutting-edge technology. Join us, and be part of a team where banking drives extraordinary outcomes.

Primarily responsible for the administering of routine residential mortgage portfolio from new loan inception to instructions to notaries. In addition to preparing and processing all mortgage-related transactions and documents, this position requires a high degree of efficiency and organization.

**Position Responsibilities**:

- Set up and administer new mortgage business and process the related financial transactions
- Address routine queries from internal partners
- Maintain control of all security/property documents
- Contribute to and support the team in meeting urgent deadlines and unexpected increased volumes
- Liaise with Mortgage origination and the Sales Team
- Promptly respond and resolve inquiries
- Create and maintain strong team collaborative working relationships with internal departments by providing excellent customer service.
- Identify continuous improvement opportunities and share ideas for improvements and efficiencies and assist with implementation.
- Ensure escalated complaint investigations take into account customer experience.
- Follow Bank policies and standards for required information, supporting documentation and processes to discharge a mortgage.

**Required Qualifications**:

- General knowledge of residential mortgage business and mortgage underwriting practices Knowledge of real estate law
- Knowledge of mortgage-related provincial legislation
- Sound knowledge of MS Office programs, such as Word and Excel

**Preferred Qualifications**:

- Previous Banking experience is an asset
- Excellent customer service skills Strong interpersonal skills
- Excellent written and oral communication skills
- Proven organization and time management skills
- Strong attention to detail Ability to work in a high-volume, fast-paced environment Ability to understand and correctly interpret legal mortgage documents
- Oral and written French and English language skills are a must
- Team collaborative (strong Team player)

**When you join our team**:

- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.

**About Manulife and John Hancock**

**Manulife is an Equal Opportunity Employer**

**Primary Location**

CAN, Quebec - Full Time Remote

**Working Arrangement**

Remote
**Salary range is expected to be between**

$44,775.00 CAD - $74,625.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short



  • Quebec City, Canada Manulife Full time

    **Position Responsibilities**: - Collect, package, and review all required documentation for accuracy and completeness, following standardized processes to accelerate the deal to decision status. - Order appraisals and act as a liaison between MS and all related parties, including lending and title insurers. - Address head office inquiries, provide...


  • Quebec, Canada CIBC Full time

    Mobile Mortgage Advisor – Bilingual (CIBC) Join to apply for the Mobile Mortgage Advisor – Bilingual role at CIBC. We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are...


  • Quebec, Canada CIBC Full time

    A leading Canadian bank is seeking a Mobile Mortgage Advisor – Bilingual to provide expert mortgage advice and assist clients in achieving home ownership. The role offers flexibility to meet clients on their terms and emphasizes relationship building, client engagement, and adaptability. The ideal candidate is fluent in French and English, has a strong...


  • Quebec City, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Quebec City, Canada Manulife Full time

    The Bilingual Mortgage Loyalty Specialist role offers a dynamic opportunity to enhance client relationships and contribute to our mission of delivering exceptional service and innovative solutions. By understanding client needs and managing complex accounts, you will play a critical role in building long-lasting relationships and supporting clients through...


  • Quebec City, Canada Manulife Full time

    **Position Responsibilities**: - Provide high-quality, cost-effective adjudication services which meet or exceed expectations provided to customers and are in accordance with the terms outlined in the Certificate of Insurance. - Manage a block of Life and Disability mortgage creditor claims in accordance with consistent claim guidelines, in conjunction with...


  • Quebec, Canada Desjardins Full time

    A leading financial services organization is seeking a Representative for their mortgage division in Quebec. This role requires developing client relationships, enhancing mortgage offers, and delivering exceptional service to clients. Candidates must have relevant experience and be bilingual in French and English. A competitive commission-based salary and...


  • Quebec, Canada First National Financial LP Full time

    A leading non-bank mortgage lender in Quebec is seeking a Mortgage Funder for their Residential Underwriting team. The role involves instructing, advancing, and closing mortgage files while ensuring compliance with legal and regulatory standards. The ideal candidate will have strong communication and organizational skills, alongside proficiency in MS Office...


  • Quebec, Canada First National Financial LP Full time

    A leading non-bank mortgage lender in Quebec is seeking a Mortgage Funder for their Residential Underwriting team. The role involves instructing, advancing, and closing mortgage files while ensuring compliance with legal and regulatory standards. The ideal candidate will have strong communication and organizational skills, alongside proficiency in MS Office...


  • Quebec Province, Canada HomeEquity Bank Full time

    WHO WE ARE HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we’re passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, with a range of reverse...