Bilingual Mortgage Specialist Associate

2 days ago

Quebec City, Canada Manulife Full time

**Position Responsibilities**:

- Collect, package, and review all required documentation for accuracy and completeness, following standardized processes to accelerate the deal to decision status.
- Order appraisals and act as a liaison between MS and all related parties, including lending and title insurers.
- Address head office inquiries, provide information, explain policies, and resolve issues in a timely manner.

**Required Qualifications**:

- 2+ year previous experience in residential mortgage administration
- Ability to influence and communicate effectively with Mortgage Specialists
- Solid financial services and banking industry knowledge
- Excellent written and oral communication skills
- Well organized and effective time management skills

**Preferred Qualifications**:

- Post-secondary degree or diploma in business an asset
- Strong attention to detail
- Multi-tasking and creative problem solving skills
- Positive and co-operative attitude
- Strong collaborative skill set to work with MSs to create a superior client experience along with excellent administrative and follow-up skills
- Comfortable working in a fast-paced, deadline oriented environment
- Ability to take initiative, and have a motivated, competitive mindset
- Aptitude for math/number skills and strong analytical skills
- Must remain calm under pressure and time deadlines
- Strong interpersonal relationship building and listening skills

**When you join our team**:

- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.

**About Manulife and John Hancock**

**Manulife is an Equal Opportunity Employer**

**Working Arrangement**

Remote

**Salary & Benefits**

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short

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