Restaurant Supervisor

**Société de développement économique de la Colombie-Britannique (SDECB) is a nonprofit organization mandated by the Government of Canada to provide employability services to Francophone permanent residents in British Columbia.**

This opportunity is for the DQ franchise in Nanaimo and there are multiple locations. **This is not a corporate opportunity.**The employer does not offer assistance with relocation and settlement. There is no housing available, but if necessary, the owner is willing to help finding a place to rent.

**Dairy Queen Canada, Nanaimo Franchise**

**Who We Are Today, Where We’re Going Next**
- Our story started with the first DQ® restaurant in Joliet, Illinois, more than 80 years ago, and every new chapter is written by the talented people who join the DQ® team._
- Join us in our mission to create positive memories for all who touch DQ® and in our vision to become the world’s favorite quick-service restaurant._

**Values**

Inclusive & Diverse

We believe in and are committed to creating an environment where everyone feels welcome and valued.

Forward Thinking

We anticipate change and translate strategic ideas into action to build a strong future for our company.

Better Together

We collaborate with and are accountable to each other, our company, and communities.

Empowered

We strive for continuous improvement, making decisions to influence and advance change and develop better solutions.

**Job Environment**

We’re a place for self starters, relationship builders, creative thinkers, and inspired-by-opportunity team players. Together, we'll create positive, unforgettable memories that last a lifetime.

**Responsibilities**

**Tasks**
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Hire food service staff
- Ensure that food and service meet quality control standards
- Address customers' complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
- Supervise and check assembly of trays
- Establish work schedules

**Supervision**
- 5-10 people
- Cook (general)
- Food and beverage servers
- Food service counter attendants and food preparers
- Kitchen and food service helpers

**Additional information**

**Work conditions and physical capabilities**
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
- Walking
- Physically demanding
- Attention to detail

**Personal suitability**
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Team player
- Initiative
- Dependability

**Qualifications**
- 3 - 5 years of experience as an assistant manager of a fast food chain franchise
- Experience supervising staffs
- Strong food handling and safety knowledge
- Familiarity with meal preparation techniques and food service operations
- Background in the food industry, demonstrating effective kitchen experience
- Ability to serve customers with a focus on quality and satisfaction

**Job Types**: Full-time, Part-time, Permanent, Fixed term contract, Seasonal
Contract length: 12 months

Pay: From $19.00 per hour

Expected hours: 30 - 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Flexible schedule

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Nanaimo, BC V9T 1W1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Food industry: 1 year (required)

**Language**:

- English (required)

Work Location: In person