Service Advisor
2 weeks ago
**Join Our Team at Precision Hyundai** Precision Hyundai, a family-owned dealership with 40 years of continuous service, is currently seeking a Service Advisor to join our well-established service team. We pride ourselves on our deep and dedicated customer base, and we are committed to treating every customer with the dignity and respect they deserve. With our manufacturer’s outstanding reputation, we are gaining new customers every day. We have the work—are you in? **What We Offer**: - Competitive wages and bonus incentives - Comprehensive benefits package - A supportive and fun work atmosphere - Conveniently located in Calgary **Who We’re Looking For**: We are considering applicants with 2-3 years of experience as a Service Advisor, preferably with PBS experience. If you’re interested in joining our great team, please send in your resume **Key Responsibilities**: - Maintain professionalism in all interactions with customers. - Clarify and update all customer contact information during each customer interaction. - Regularly communicate the status of vehicles to customers, including completion schedules, delays, or any additional work required. - Prepare accurate estimates for work to be performed using Mitchell OnDemand and Hyundai labor time standards, subsequently informing customers of the estimates. - Follow the customer concern resolution process when dealing with issues outside of the Service Advisor's scope of authority. - Contact customers when work is complete, providing a detailed explanation of the work performed and confirming their transportation needs back to the dealership. - Obtain appropriate approvals and document the work to be completed on customers' vehicles. - Maintain open lines of communication with all departments, including the Appointment Coordinator, Parts Department, and Detail Department. - Contact customers as needed for additional work required on their vehicles, providing accurate and documented quotes for those repairs. - Foster a working relationship with technicians through clear communication and timely documentation of upsells. - Achieve customer satisfaction scores consistent with Precision Hyundai's annual business objectives, which may change from time to time. - Monitor and manage "work in progress," including SOR parts on order, pre-work authorization, and open work orders. Pay: $60,000.00-$120,000.00 per year **Benefits**: - Extended health care **Experience**: - service advisor: 2 years (required) - Customer service: 2 years (required) Work Location: In person
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Service Advisor
2 weeks ago
Calgary, Canada Midas Auto Service Full time**Overview** **Responsibilities** - Greet customers promptly and professionally upon arrival. - Assess customer needs and provide accurate information regarding services and repairs. - Schedule appointments and manage the service workflow efficiently. - Communicate with technicians to relay customer concerns and ensure timely completion of services. -...
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Automotive Service Advisor
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Calgary, Canada Dalhousie auto service Full time**Job Summary** As a Service Advisor, you will be the primary point of contact for customers requiring vehicle maintenance or repairs. Your role is crucial in ensuring customer satisfaction and facilitating smooth communication between customers and the service department. **Responsibilities**: - Interact with customers to determine their vehicle service...
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Automotive Service Advisor
1 week ago
Calgary, Canada Mount Pleasant Auto Service Full time**Summary** Mount Pleasant Auto Service is looking for an experienced automotive service advisor. This is a permanent position working Monday to Friday, no evenings or weekends. The Automotive Service Advisor communicates directly with customers, managing their needs and expectations regarding auto service maintenance and repairs. This role is the link...
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Service Advisor
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Calgary, Canada CMP Auto Chevrolet Cadillac Calgary -AB Full time**Are you an Automotive Service Advisor that enjoys working in a fast paced, busy environment. Enjoys working as part of a team and providing our clients the best experience. **Look no further as CMP Automotive has the opportunity for you! The Service Advisor we are seeking will be; a team player with a focus on customer experience, will have strong...
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Service Advisor
5 days ago
Calgary, Canada The Car Salon Full time**Service Advisor** **Position overview** The Car Salon is excited to announce a full time opening in our mechanical division for an experienced Service Advisor! This position will be key in delivering exceptional customer service to each client that comes in, quoting mechanical repairs, advising customers on required repairs and communicating with our...
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Service Advisor
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Calgary, Canada Valentine Volvo Full time**Summary** The Service Advisor is responsible for creating great first impressions and guides the customers through the maintenance scheduling process and repair of their vehicles. The Service Advisor is a great listener and is a master at executing all the service processes with due diligence and customer service and safety in mind. The Service Advisor has...
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Service Advisor
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Calgary, Canada German Car Specialist Ltd. Full timeAs the primary contact for our customers this important role ensures a high level of customer satisfaction and retention. You will contribute to the operational effectiveness of our service business by warmly greeting customers, understanding how they use their automobile and their requirements, managing their expectations, advising on recommended repair...
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Service Advisor
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Calgary, Canada New West Truck Centres Full time**Why work here**: New West Truck Centres has access to the latest diagnostic tools and equipment. Surround yourself with certified technicians who specialise in Freightliner, Western Star, Thomas Built, Sport Chassis, Detroit Diesel, Cummins and other brands of heavy-duty trucks. **Treated Well.** Your direct manager is a well-respected and knowledgeable...
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Service Advisor
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Calgary, Canada Martin Motor Sports Full time**Company: Martin Motor Sports** **Location: Calgary** **Service Advisor** **Competitive Compensation Package!** **Team up with the Best People and the Best products!!** Are you a problem solver with exceptional customer service? Do you want to be part of a company with decades of experience serving Powersports and Marine Equipment? Join our team as a...