Administrative Assistant

2 weeks ago

Burnaby, Canada Trailcon Leasing Inc Full time

**SUMMARY**

Co-ordinate and administer the daily office requirements, along with administrative support to the BC Sales and Operations Team.

**POSITION DUTIES AND RESPONSIBILITIES**
- Ensure accuracy of all data inputs and following-up as required.
- Handling inbound calls from customers, suppliers, and Trailcon branches
- Updating computer system with regards to:

- _Inbound and outbound trailers on rentals and repairs_
- _Rental agreement updates and submissions to customers_
- _Driver shunt log updates and billing_
- _Accounts payable (including scanning & sending invoices) and receivable functions (including looking up invoices or work orders), and sending invoices or statements as requested_
- _Follow ups on purchase order requests for repairs or quotes sent by Operations_
- _Support with creating, updating or closing Service Calls as required_
- _Equipment maintenance - searching for equipment, determining specs or updating specs, along with mileage and hours readings_
- _Supporting operations manager with KPI reports_
- Coordinate and distribute marketing materials to customers as required, and maintaining branch materials inventory
- Tracking sales data collaboratively with regional Sales
- Establishing business contacts and coordinating mailing lists

**SUPERVISORY RESPONSIBILITIES**
No supervisory responsibilities for this position

**QUALIFICATIONS**

To perform this job successfully and effectively, an individual must:

- Have strong organizational skills
- Have an excellent attention to detail
- Possess strong Customer Service skills
- Work well under pressure and comfortable in an office as well as shop environment
- Be able to multi-task and adapt in a fast-paced environment
- Take initiative and be proactive in managing role and what is required
- Have a ‘willingness to go above and beyond’ role mentality

**EDUCATION and/or EXPERIENCE**
- Minimum high school graduate.
- Previous experience within the trucking industry or trailer leasing & rentals market an asset.
- At least one full year of experience in using a computer in an office environment, or equivalent educational training.
- Working knowledge of Microsoft Word, Outlook and Excel, and experience in ACT, PowerPoint or Publisher an asset.
- A Diploma/Certificate from a two-year college or university; or two years related experience and/or training; or equivalent combination of education and experience would be a definite asset.
- Willing to go above and beyond to help in the shop where required
- Take initiative and be proactive

**LANGUAGE SKILLS**
- Proficient in English - both written and verbally.
- Ability to communicate with in-shop technicians, mobile technicians, customers & suppliers personally, over the phone, and written.
- Ability to interpret written and verbal instructions.

**TECHNICAL SKILLS**
- Computer proficiency with:

- Running BI reports at month end as required.
- Microsoft Office:

- Excel
- MS Word
- Windows environment
- Ability to learn and adapt to in-house custom software.
- Ability to compute rate, ratio, and percent as well as create & interpret Excel spreadsheets and files.

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$53,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Burnaby, BC

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