Traffic Systems Technician

3 days ago

Calgary, Canada City of Calgary Full time

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As the Traffic Systems Technician, you will support the Traffic Management Centre (TMC) by performing routine technical tasks that ensure the smooth operation of traffic management systems and infrastructure. In this role, you will focus on basic system maintenance, user support, hardware checks, documentation, and cybersecurity support. Under the direction of the TMC Technology Specialist, you will also assist with network scans, vulnerability checks, and system maintenance to ensure secure and reliable operations. Primary duties include:

- Provide front-line technical support for TMC users, including workstation access, login issues, and general troubleshooting.
- Configure, update, and troubleshoot communication between end devices (e.g. traffic cameras, signal controllers) and their respective platforms.
- Log system and field data into internal databases accurately and consistently.
- Generate reports and performance metrics related to systems or device statuses.
- Collaborate with field and shop personnel to help assess and resolve technical issues.

**Qualifications**
- A completed 2-year diploma in Electrical Communication, Computer, or closely related discipline.
- At least 2 years of related experience is required.
- A valid Class 5 Driver's License (or provincial equivalent) with no more than 6 demerits and no current suspensions or charges pending.
- Success in this position requires excellent communication skills, strong customer focus, strong analytical and problem-solving skills and the ability to work with field crews and in a fast-paced environment.
- Demonstrate a willingness to learn and eventually support basic scripting tasks in PowerShell, Python, or C etc. to automate routine tasks or assist in diagnostics.

**Pre-employment Requirements**
- A security clearance will be conducted.
- Successful applicants must provide proof of qualifications.
Union: CUPE Local 38
Business Unit: Mobility

Position Type: 1 Temporary (up to 22 months)
Location: 2808 Spiller Road SE

Compensation: Pay Grade 8 $37.77 - 50.50 per hour
Days of Work: This position typically works a 5 day
work week, with 1 day off in each 3 week cycle.

Hours of work: Standard 35 hour work week

Audience: Internal/External

Job ID #: 312724

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