Booking Agent

2 weeks ago

Burnaby, Canada BLUE BIRD TRAVEL, INC. Full time

Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
**Work setting**:

- Travel wholesale company
**Tasks**:

- Investigate new travel areas, hotels and other amenities
- Manage difficult situations with customers
- Perform general office duties
- Sell travel products and travel insurance
- Prepare marketing materials
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Calculate costs, process refunds and attend to other financial transactions
- Attend to cancellations and schedule changes
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
**Computer and technology knowledge**:

- MS Office
**Travel bookings**:

- Individual travel
- Group travel
- Domestic travel
- International travel
**Work conditions and physical capabilities**:

- Attention to detail
**Personal suitability**:

- Client focus
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week

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