Vehicle Rental Agent

2 weeks ago

Burnaby, Canada Foss National Leasing Ltd. Full time

**Looking for a flexible position with a magnificent work life balance?**

Foss National Leasing/LeasePlan Canada is a part of the Roy Foss Automotive Group and is the largest privately owned and operated fleet management company in Canada. Foss National Leasing has a reputation for superior customer service and providing solutions tailored specifically to the needs of today’s automotive fleet managers.

**Vehicle Rental Agent**

Be a part of an exciting new program that will re-shape the world of vehicle rentals. We are looking to hire for multiple positions for a Rental Agent to join Foss National Leasing to work **onsite** in British Columbia, Burnaby area.

**Job Type**: Permanent Part-time

**Hours Of Operations**: 8am-1pm. Monday-Friday (Schedule may vary)

**Responsibilities**:

- Prepare all rentals for the coming day; Vehicles parked correctly, cleaned, fueled, cleared of snow and debris.
- Ensure all customers can access their keys and ensure a smooth process of delivery and return by assisting with the booking system and inspections.
- Answer any questions and hold an elevated level of customer satisfaction in all interactions.
- Collaborate directly with vendors on recalls and regular service requirements.
- Represent the company positively and always look for areas of improvement.

**Qualifications and Requirements**:

- High School Diploma or equivalent.
- Customer service oriented.
- Technologically advanced.
- Able to work independently.
- Valid G driver's license with a clean Driver Abstract
- 1 Year in customer service.
- Ability to work flexible hours.

**Preferred Skills**:

- Knowledge of vehicles or willingness to learn.
- Flexible working environment.

**What you can expect from the Company**:

- Open, positive and fun teamwork environment
- Competitive compensation and full benefit plan
- Opportunity to grow and develop in your career in a family owned, nimble and customer-centric work environment

In the beginning, we will teach you our system. We will make it easy for you when you are most nervous. As you start to be more and more successful, you will put your own spin on things and that's when you will really launch your career

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