Application Support Analyst

4 days ago

Kitchener, Canada AppTad Technologies Pvt Ltd Full time

**Job Title**: Apptad - Application Support Analyst
**Job Location**: Chambly and Kitchener (Customer location-In person role (not a fully remote position))
**Job Duration**:Long Term
**Responsibility**:

- Provide technical and functional support to Users on the reported issues.
- Provide workarounds to the reported technical issues.
- Work with Vendors on any product upgrades / in house testing requirements.
- deployment from the implementation team.
- Coordinate and collaborate with Offshore production support teams on the changes deployed to
- Production and get the team up to speed on the documentation and ability to support.
- Sign off from a ready to be supported in RUN state from a support perspective.
- Participate in project Governance meetings with Client stakeholders and report on the progress.
- Prepare Run book for known issues and contact points.
- Providing level 2/3 production support (Incidents and service request fulfillment)
- KPI measurement, tracking and reporting.

*

**Technical skills**:

- Must have’s: Knowledge of Claris FileMaker and WinDev platform to build Custom Apps.
- Understanding of different modules of FileMaker: Build and connect, host and deploy.
- Knowledge of Application lifecycle management - ALM viz. WinDev
- Knowledge of WLangage, HFSQL database.
- Working knowledge of Low code / No Code platforms.
- Prior development experience using Microsoft tech, JavaScript, JSON, SQL, REST API’s
- Good knowledge of Databases and schemas
- Good understanding of Web Applications architecture
- Understanding of Web services and integrations with different platforms
- Relational databases such as Microsoft SQL Server Mgmt. Studio 2012/19, Microsoft Visual Studio

**Job Types**: Full-time, Contract

**Experience**:

- IT support: 1 year (preferred)
- FILEMAKER: 3 years (required)
- French: 1 year (required)

Licence/Certification:

- bilungual (required)

  • Internal Applications Support Specialist

    2 days ago

    Kitchener, Canada Brock Solutions Full time

    Brock Solutions is an engineering solutions and professional services company specializing in the design, build and implementation of real-time operational solutions for broad based industrial/manufacturing and transportation/logistics organizations globally. With approximately 900 employees worldwide, Brock Solutions is a privately held, employee-owned...

  • IT Support Analyst

    6 days ago

    Kitchener, Canada Rome Logistics Group Full time

    **Who We Are**: Rome Logistics Group is a leading third-party logistics (3PL) company that specializes in optimizing supply chain operations for businesses and carriers. Our tailored solutions improve service, rates, and speed to market, ensuring our clients' success. **Why You Should Join Us**: **Role Overview**: As a IT Support Analyst at Rome, you will be...

  • French Bilingual Product Support Analyst

    1 week ago

    Kitchener, Canada D2L Full time

    D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift. New models of teaching and learning enable a personalized, student‑centric experience – and deliver improved retention,...

  • French Bilingual Product Support Analyst

    1 week ago

    Kitchener, Canada D2L Full time

    A leading e-learning provider in Kitchener is seeking an Application Troubleshooting Analyst to provide technical support and solutions for users. The ideal candidate will have strong analytical and problem-solving skills and be fluent in English and French. This entry-level position offers a salary between $55,000 to $65,000 CAD and includes benefits like...

  • French Bilingual Product Support Analyst

    1 week ago

    Kitchener, Canada D2L Full time

    D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift. New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention,...

  • French Bilingual Product Support Analyst

    1 week ago

    Kitchener, Ontario, Canada D2L Full time

    D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention,...

  • French Bilingual Product Support Analyst

    1 week ago

    Kitchener, Ontario, Canada D2L Full time $55,000 - $65,000

    D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift. New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention,...

  • Customer Support Analyst

    1 week ago

    Kitchener, Canada Siemens Healthcare Limited Full time

    **Siemens Healthineers is building tomorrow’s talent. **Shape the future with us. We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus...

  • French Bilingual Product Support Analyst

    17 minutes ago

    Kitchener, Ontario, Canada D2L Full time

    D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention,...

  • Compliance Analyst

    2 days ago

    Kitchener, Canada Canada Life Full time

    Compliance Analyst – 12 Month ContractCanada Life (a member of the Power Financial Corporation group) We are seeking a Compliance Analyst to support our Insurance Distribution Compliance Operations team. The role reports to the Vice‑President, National Compliance, and will focus on intake and assignment of compliance queries, data analytics, reporting,...