Business Administrator Ii

**Employer: Family and Children's Services Niagara.**
**Reporting To: Manager of Legal Administration.**
**Location: Welland, ON.**
**Type: Regular Full Time (33.75 hours per week).**
**Benefits: 4 weeks' vacation, Health and Dental Benefits, Pension.**
**Salary Scale: $27.82 - $35.19.**

**WHO WE ARE**:
Family and Children’s Services has been making a positive difference in the lives of children, youth, and families in Niagara for more than a century. As a multiservice agency providing child welfare services, fostering and adoption, counselling, and childcare, the team at FACS Niagara works to keep children safe and families strong.

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The Business Administrator II is responsible for providing administrative support to teams of Child Protection Workers, Legal Services, and the Family Counselling Centre to enhance the efficient and effective functioning of assigned teams/departments. The incumbent assists with orientation of new staff to the team and acts as a liaison regarding administrative matters.

**KEY RESPONSIBILITIES**:
**Administrative Support**:

- Provides administrative support to assigned teams/departments including processing of mail, filing and electronic file systems, word processing, spreadsheet development, PowerPoint presentations, data entry, minute taking and distribution, booking of taxis etc.
- Assists with preparation, completion, input, maintenance, tracking and/or review of correspondence, data, records, verification documents, court documents, payments, MTO record checks, criminal record checks, etc.
- Assists in preparation for reviews, audits, or other similar processes such as Serious Occurrence Annual Roll-up, Reports to Region and Ministry, Child Care Licensing, Crown Ward Reviews and Foster Care Licensing.
- Photocopies, collates, packages, expedites, and processes documents and files.
- Prepares, compiles, and maintains department forms, policy and procedure manuals, information packages, etc.
- Prepares and processes all department paperwork accurately and in a timely fashion.
- Orders supplies for department and ensures supplies are maintained at an adequate level.

**KEY RESPONSIBILITIES**:
**Administrative Support**:

- Provides administrative support to assigned teams/departments including processing of mail, filing and electronic file systems, word processing, spreadsheet development, PowerPoint presentations, data entry, minute taking and distribution, booking of taxis etc.
- Assists with preparation, completion, input, maintenance, tracking and/or review of correspondence, data, records, verification documents, court documents, payments, MTO record checks, criminal record checks, etc.
- Assists in preparation for reviews, audits, or other similar processes such as Serious Occurrence Annual Roll-up, Reports to Region and Ministry, Child Care Licensing, Crown Ward Reviews and Foster Care Licensing.
- Photocopies, collates, packages, expedites, and processes documents and files.
- Prepares, compiles, and maintains department forms, policy and procedure manuals, information packages, etc.
- Prepares and processes all department paperwork accurately and in a timely fashion.
- Orders supplies for department and ensures supplies are maintained at an adequate level.

**Data Maintenance**:

- Creates and maintains electronic and manual filing and tracking systems.
- Retrieves information; keeps confidential and other records; maintains filing systems; scans documentation to electronic filing system.
- Enters information and maintains databases, processing reports as requested.
- Maintains current electronic addresses books, mailing lists and Lotus Notes sign out logs.

**Team Building**:

- Develops professional working relationships with team members.
- Actively participates and engages in team and staff meetings, training sessions and other meetings/sessions as required.
- Supports the team and works with team members to ensure department and/or agency needs are met.

**Other Related Activities**:

- Provides basic technical support to teams for basic usage of computers, software, and devices such as copiers, scanners, Xerox machines, printers and completes user-level maintenance of office equipment.
- Participates in planning events as required and directed by the Manager of Business Administration
- Ensures accurate management of petty cash where assigned.
- Knows and adheres to all applicable FACS policies, procedures, and relevant administrative practices.
- Strives to meet or exceed all accountabilities and achieve continuous quality improvement and excellence in all activities and outcomes.
- Participates in mandatory learning/education to maintain and update skills and knowledge as required.
- Assists in the training and orientation of peers.
- Works in compliance with the provisions of the Occupational Health and Safety Act of Ontario and the regulations.
- Provides back-up to other Business Administrators as well as Customer Service Representatives as needed.