Office Admin

**Job Expectations**:
Reporting to the Director of Operations, this individual will be responsible for maintaining and managing the administrative duties in our real estate office, assisting and supporting the Realtors, team members, and clients. Must be motivated and able to work with little supervision. Organized, strong attention to detail with efficient follow-up skills. Must also possess a keen sense of customer service, ability to work within a team, multi-task and handle a fast-paced work environment. Social Media experience to build a schedule and create posts and reels to promote our team, listings, sales, education, etc.

**Duties and Responsibilities include**:

- Answering phones, greeting clients, company events and assisting in creating materials for team meetings.
- Responsible for the listing process for all realtors. Preparing the listing contract with all necessary documents for the agent appointment, booking the listing marketing appointments, and uploading the listing to MLS, Social Media, and all other relevant sites.
- Preparing listing contract documents
- Schedule appointments with cleaner, stager, floor plan, photographer, and video with agent and client
- Order all relevant documents from the City or RDOS, strata, and any title charges
- Adding & maintaining clients in database
- Coordinating with the the sign company to have a sign placed on the property for the start of the listing
- Uploading listings on MLS and all relevant sites
- Creating the remarks for listings
- Sending clients and agents links to all relevant sites where listings can be found
- Uploading Listings into the brokerage programs and also within the teams’ systems
- Updating current listing sheet with all relevant listing information
- Scheduling any open houses and agent tours as required
- Request feedback from agents
- Confirming and scheduling all showing requests during business hours
- Answer incoming phone calls, redirect as needed
- Prepare and process all price changes
- Process all cancellations & withdrawals as needed
- Maintain all files in the proper software systems
- Update and control posting on social media sites including but not limited to Facebook, Instagram, YouTube
- Provide post updates to our Google Business Listing
- Past Client Management - RealVolve, Send Out Cards, Gifts for client life events (baby, wedding)
- Create, print, and provide sales brochures to the agents when requested - Use of the Canva online design tool

**Job Types**: Full-time, Part-time
Part-time hours: 20-40 per week

**Salary**: $20.00-$25.00 per hour

**Benefits**:

- Casual dress
- Company events
- On-site parking
- Paid time off
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- administrative assistant: 1 year (preferred)
- receptionist/ hostess: 1 year (preferred)
- Social media management: 1 year (preferred)

Work Location: Hybrid remote in Penticton, BC