MOA/Admin Assistant

2 days ago

Penticton BC VA M, Canada Dale Charles Physiotherapy Group Full time

Medical Office Administrator (MOA) / Admin Assistant

Maternity Leave Coverage | Part-Time | Potential Extension

Dale Charles Physiotherapy Group is looking for a friendly, organized, and detail-oriented Medical Office Administrator / Admin Assistant to join our team for maternity leave coverage through October, with the possibility of extension.

As the first point of contact for our clinic, you'll play an important role in creating a welcoming patient experience while supporting smooth, efficient clinic operations. You'll be joining an experienced administrative team that works well together, supports one another, and enjoys sharing a laugh—while always maintaining a high level of professionalism and patient care.

Position Details

  • Start Date: February 16, 2026
  • Hours: Approximately 30 hours per week over 4 days
  • Schedule: Tuesday to Friday (no weekends)
  • Flexibility required for holiday and sick coverage
  • Wage: $21-24 Based on Experience

What You'll Do

  • Welcome and assist patients in person, by phone, and by email
  • Schedule appointments and manage practitioner calendars
  • Support ICBC and WorkSafeBC tracking, reporting, and billing
  • Maintain and update patient records accurately
  • Provide exceptional customer service by responding to inquiries in a timely, professional manner
  • Assist with clinic social media posting and basic content coordination
  • Provide holiday and sick coverage for administrative staff as needed

What We're Looking For

  • Strong written and verbal communication skills
  • Excellent organization, time management, and attention to detail
  • Confidence managing patient profiles and appointment scheduling
  • Solid understanding of basic office and clerical procedures
  • Experience with Jane EMR, online booking, and direct billing preferred
  • Experience with WSBC and ICBC claims is an asset
  • Enjoys working in a collaborative, patient-focused team environment

Qualifications

  • Education: Secondary School (preferred)
  • Experience:
  • Medical office experience: 2 years (preferred)
  • Administrative experience: 3 years (required)

This is a great opportunity for someone who enjoys working with people, values organization, and wants to be part of a clinic where teamwork and a positive atmosphere matter.

To apply:

Email or drop off your resume (preferred) at 353 Winnipeg Street, attention Melanie. Interviews will be held in person January 19-30; only successful candidates will be contacted.

Job Type: Part-time

Pay: $21.00-$24.00 per hour

Expected hours: 25 – 30 per week

Work Location: In person

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