Systems Support Analyst

5 days ago

Barrie, Canada Hörmann Canada Full time

Are you looking to work at a growing equal opportunity manufacturing company close to home? Do you want to be part of a strong team that builds and ships innovative door systems worldwide? Now, has never been a better time to join our growing team
- We are Great Place To Work Certified in Canada_
- Who we are:_

Hörmann (formerly TNR Industrial Doors) is a well-established manufacturer of high-performance industrial doors in Barrie for 20 years, we are located in a central easily accessible location right off highway 400. We are the world leader in high performance rubber doors with a global customer base.

As Systems Support Analyst, you will be responsible for:

- Test interfaces, upgrades, changes, and enhancements to existing SAP systems.
- Monitor the system and perform issue corrections to proactively address problems and ensure manufacturing and sales optimum performance within the system.
- Train end-users in the proper use of SAP, WMS, and other related/integrated systems.
- Document changes in business processes and communicates to the core team.
- Develop and initiate production-planning schedules and job files.
- Provide support to the shop floor personnel and operations as required, while also working hand-in-hand with production supervisors.
- Lead IT Application project implementation efforts at the local level.
- Provide ongoing Level 1 support as needed following Go-Live.
- Qualifications:_
- Post secondary education in related field required
- Minimum 1 to 5 years ERP experience (SAP highly desired)
- Previous experience in the manufacturing industry an asset
- Highly organized and self-motivated
- Ability to work independently and as a team player
- Previous knowledge of Order-to-Cash process an asset
- Able to perform business analyses and system troubleshooting
- Able to work flexible hours when required and travel without restriction to support training and development
- Able to think outside the box and accept ownership of issues to quickly and permanently provide solutions
- Excellent oral and written communication skills
- Benefits:_
- Corporate-sponsored events and lunches
- Comprehensive group health & dental benefits
- Annual health & wellness credit
- Swag giveaways
- Tickets to local sporting events (Barrie Colts, Barrie Baycats)
- RRSP matching program
- Training tuition reimbursement
- Paid vacation
- Parental leave top-up

We thank all applicants for their interest in joining our team but advise that only those deemed suitable will be contacted.

We encourage our Hörmann team members to live our core values - INTEGRITY, HUMILITY & ACCOUNTABILITY - each and every day.

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