Customer Service Rep./job Coordinator

7 days ago

Kitchener, Canada All-Brite Glass & Tint Full time

We are Market Leaders in the service industry with a 4.9 rating on facebook & google. With generations of experience delivering the highest quality service available to over 10,000 customers, **Allbrite Glass & Tint provides Auto, Home, Business Glass & Tint and **is fully dedicated to maintaining its position as Kitchener-Waterloo, Cambridge Guelph, Woodstock Regions **#1 **rated service company.
- We are looking for highly motivated, professional,**Customer Service Representative/Job Coordianator** that is responsible for greeting & giving **WOW SERVICE** coordinating jobs for our technicians and clients accurately, throughout the repair process and handling and organizing much of the branch's administrative paperwork.
- We will train for the right person that loves working with people and deliver high value.

**_Why join our team and Whats in it for you?_**
- Plenty of advancement opportunities
- Training, Career & Positive Life Development
- We want to help fulfil your personal & professional dreams
- Great working environment
- Paid vacations **_AND_** birthdays
- We fight for your livelihood
- We respect and treat you like family
- **_Ability to earn more ($18-$25per hour)_**:

- Bonuses & prizes available on top of base pay
- We live by our core value

**Requirements**:

- Must be willing to pursue, develop and participate in continuing education.
- Follow the outline of company policies and procedures.
- Communicate professionally and respectfully with client, office staff and coworkers.
- Outgoing, professional, clean cut, aggressive, and drug-free.
- Participate in all required staff meetings and training.
- Help maintain and promote a high company moral, professional, and friendly work environment.
- Work hard, smart and efficiently.
- A superior service-attitude towards customers and an excellent telephone manner
- Always neat in appearance
- Valid driver's license
- Professionally answers incoming phone calls from policy holders, insurance agents, retail & commercial customers
- Follow and be guided by our Core Values, Brand Promise & Company Purpose.
- Follow all training in our Client Service Advisor, Job dispatch, Inbound & Outbound Playbooks
- **Skills / Requirements**
- High school diploma or equivalent
- Excellent sales abilities
- Prior experience in customer service
- Demonstrated Point of Sale System and Microsoft Office proficiency
- Knowledge of computer and telephone systems
- Knowledge of glass products, installation and repair procedures
- Knowledge of organizing job flow, ordering parts and scheduling clients at a fast pace
- Ability to operate computer and telephone systems while seated for extended periods of time
- Skill in speaking with a pleasant voice, retaining composure, and building rapport among peers, stores, and customers

**Benefits**
- ** Excellent training & development programs**:

- **Flex schedule**:

- **Sales Bonus Program**:

- **Allowance for uniform**:

- **Health/Dental Benefits**:

- **Fitness Benefit**:

- **$18-$25 per hour**:

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