Global 3e Technical Product Owner

**INTRODUCTION**

**WHY DENTONS**

Dentons is designed to be different. We are driven to always be the firm of the future, to challenge the status quo, and to provide holistic business solutions to our clients in new and innovative ways. We are the lightbulb moments. The bold ideas. We are 21,000+ people across 80+ countries. Driven by the diverse perspectives of our people, our clients, and our communities, we combine local knowledge with global insight.

**ROLE**

Dentons is currently recruiting a Global 3E Technical Product Owner to support and manage the various Thomson Reuters 3E environments as part of the Global Application Management Team within Central Technology Services service, in the Global Business Technology function, the role will work closely with the firm’s Finance Transformation program before taking overall responsibility for the technical aspects these environments. The firm’s Global Finance Transformation program is underpinned by a multi-year move to Thomson Reuters’ 3E practice management system.

The role holder will also work with relevant Regional and Global stakeholders from Finance and Technology business services to manage the solution in operations.

The role will report to the Global Finance Applications Senior Manager.

**Requirements**:
**KEY RESPONSIBILITIES & ACCOUNTABILITIES**
- To own the 3E technical stack and work with the Global Technology and the Global Finance Transformation program teams to successfully align and bring an operation plan for this ownership and usage as well as coordinating the readying of the solution for operational adoption.
- To own the technical product relationship with regions. Dentons has a polycentric structure with many stakeholders.
- To ensure that post rollout user feedback, enhancement and defects are collated and considered with regard to technical impacts to be tracked and further inform the solution roadmap.
- To be the global point of contact for regions seeking a centralized response or advice with regard to their environments.
- Manage and protect the global design and code set, crucial in ensuring future consistency to enable streamline management. To work with the relevant stakeholders to maintain the integrity of the global design from a technology viewpoint.
- To work with appropriate stakeholders to ensure the integrity of 3E is maintained through the appropriate BAU governance process of technical design authority and program board, and through the PMO managed processes for change control.
- Manage requests from regions while appreciating and managing the impact on other regions’ environments
- Manage and coordinate technical enhancement requests from the Global Process Owners
- Delivery of enhancements whether initiated from a regional request or a Global requirement.
- Day to day liaison with vendors to ensure that they are aligned and equipped to deliver appropriate services to support the Dentons 3E environment stacks
- Deliver a first class, multi-located service team to support the practice management system.
- The refinement of the global finance support structure and governance processes to manage the operational product.
- To consolidate teams across regions and enable effective operational practices
- To liaise and work with support service teams and utilize feedback to create efficiencies and better operations
- To ensure that appropriate support materials and knowledgebase for BAU operation are in place and maintained.
- Partner with global and regional stakeholders across the organization, as well as system implementation partners, to inform product vision, strategy, features and priorities.
- Coordinate subsequent releases of 3E software, to include enhancement agreed by design authority, business engagement, testing, training and successful roll out to the business.
- Support the future enhancements, coordinating appropriate change management and activities, ensuring that the appropriate documentation and process mapping is in place.
- Liaise between business and technology stakeholders to facilitate effective communication and clear understanding of business continuity requirements
- To act as the day-to-day point of contact for the external system implementation partners working with the firm on the design, development and continuous improvement of the 3E platforms
- Identification of key project risks and issues and appropriate escalation to program and/or operational management.
- Act as a global champion for the benefits of a globally consistent and uniform approach to technical architecture and operation of the finance platform and toolsets
- Document vendor approved best practices and design appropriate upgrade approach
- Security
- Business international level of English - both written and oral.
- Resilient and able to work under pressure and to deadlines
- Highly collaborative and able to work in a global environment, accommodating the different time zones. Only team players will be considere