Property Management Assistant

**UPPER EDGE PROPERTY MANAGEMENT**

Do you thrive on organization, attention to detail, and supporting others to succeed? If so, this role may be the perfect fit for you

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The Property Management Assistant (PMA) plays a critical support role in the property management lifecycle. Working closely with the Portfolio Team Coordinator and Team Lead, the PTA ensures smooth execution of processes from move-in to move-out, including vacancy management and leasing periods.

This is a detail-oriented position requiring strong organizational, communication, and multitasking skills.

**ABOUT US**

Our vision is to improve the lives of 1 million property owners and renters. We work in dozens of verticals and provide multiple services, education and outreach in the real estate housing industry. We are a progressive, tech forward company that has been serving Winnipeg since 1997. Our Core Values are the backbone of our business and guide our hiring process: we are _**inspirational, disciplined, accountable, transparent, aligned, and results oriented**_. This company operates nationally and is growing by the day.

**WHAT’S IN IT FOR YOU?**

If you are looking to break away from the status quo by joining an organization where you will have the ability to make a real difference look no further

**THE TYPE OF PERSON WHO WILL SUCCEED IN THIS ROLE**:

- Detail Oriented - as a big picture person you can spot the smallest details
- Positive and Outgoing - you interact in a socially engaging manner
- Creative - you see things that others don’t
- Confident - you are willing to share opinions but accept decisions
- Observant - you notice things and devise ways to solve them
- Motivated with a sense of urgency - you’re a team player who can work effectively colouring outside the lines

**OBJECTIVES**
- Respond to all communication from residents and vendors.
- Ensure internet advertising is accurate and up to date.
- Maintain knowledge of the vacancy list, follow up with showing agents, collect marketing statistics, and share feedback with the coordinator.
- Draft Tenancy Agreements and Key Exchange packages.
- Process move-in ready inspection reports and maintain the Unit Condition Status report.
- Complete Unit Condition Reports
- Review and analyze Key Exchange paperwork after resident move-ins.
- Ensure rent is received according to company standards, including creation of Mediated Agreements and/or attendance at RTB/RTC as necessary.
- Issue and follow up on warning letters.
- Process and analyze move-out reports, security deposit reports, and abandoned unit reports.
- Ensure Tenancy Agreement renewals are signed and returned before deadlines.

**COMPETENCIES**
- Ability to spot errors in contracts and forms.
- Basic knowledge of maintenance (suite turnovers, investor communication).
- Strong analytical and problem-solving skills.
- Highly effective project/time management skills, able to prioritize under pressure and independently manage multiple deadlines
- Adept with new technology (AI)
- Passionate about helping others and satisfaction from turning a potentially difficult conversation into a “win-win” situation for both parties

**EXPERIENCE**
- Preferred of 1 year of property management
- Minimum of 2 in coordinating maintenance renovation and repairs
- Minimum typing speed of 50 words per minute
- Minimum of 2 years of caretaking experience or Property Management Assistant experience

**PHYSICAL REQUIREMENTS**
- Prolonged periods sitting at a desk and working on a computer and being able to drive to meet clients or inspect units.
- Our office is conveniently located at the corner of Waverley and McGillivray in South Winnipeg.

**COMMITMENT TO DIVERSITY**

**NEXT STEPS**

If this opportunity excites you and you consider yourself hardworking, dedicated, and client-focused, we’d love to hear from you.

Along with your video and resume, please include a **cover letter** that briefly outlines:
1) Relevant qualifications and work experience

2) A few words on why you feel you are a good match for this role

3) Your availability to start and your expected remuneration

We would like to thank all applicants in advance for their interest in this opportunity.

**Job Types**: Full-time, Permanent

Pay: $39,000.00-$44,000.00 per year

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Work Location: In person