Property Management Coordinator

**UPPER EDGE PROPERTY MANAGEMENT**

Do you excel in communications, and relationship building? Is debating and negotiation a core part of your expertise? If so, we might be the perfect fit for you

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The Property Management Coordinator (PMC) will support the Team Lead and will be responsible for, and passionate about building relationships with our property owners and residents. The PMC will use their communication skills to empathetically but assertively manage relationships. They will provide core services around the full cycle of property management in alignment with the company’s mission of redefining the renting experience for property owners and renters.

**ABOUT US**

Our vision is to improve the lives of 1 million property owners and renters. We work in dozens of verticals and provide multiple services, education and outreach in the real estate housing industry. We are a progressive, tech forward company that has been serving Winnipeg since 1997. Our Core Values are the backbone of our business and guide our hiring process: we are _**inspirational, disciplined, accountable, transparent, aligned, and results oriented**_. This company operates nationally and is growing by the day.

**WHAT’S IN IT FOR YOU?**

If you are looking to break away from the status quo by joining an organization where you will have the ability to make a real difference look no further

**THE TYPE OF PERSON WHO WILL SUCCEED IN THIS ROLE**:

- Detail Oriented - as a big picture person you can spot the smallest details
- Positive and Outgoing - you interact in a socially engaging manner
- Creative - you see things that others don’t
- Confident - you are willing to share opinions but accept decisions
- Observant - you notice things and devise ways to solve them
- Motivated with a sense of urgency - you’re a team player who can work effectively colouring outside the lines

**OBJECTIVES**
- Communication with residents and vendors for an assigned portfolio of properties.
- Delegation of appropriate non-communication tasks to the Property Manager Assistant (PMA)
- Be responsible for understanding the Residential Tenancies Act of Manitoba with the goal of assertively steering each conversation to a successful outcome while satisfying both the property owner and resident’s needs
- Ensuring critical deadlines are met, including lease renewals, move ins, move outs and other critical monthly functions in the Property Management Lifecycle
- Issuing and follow up of warning letters
- Rent collections
- Attending eviction hearings at the Residential Tenancies Branch
- Ensuring all vacant properties for their assigned portfolio are marketed to their full potential
- Ensuring all vacant properties are Move In Ready before a resident moves into the property
- Coordinate maintenance and repairs for their assigned portfolio
- Explaining Monthly Operating Statements to the property owner, as needed

**COMPETENCIES**
- Superior verbal and written communication skills
- Strong skills in problem-solving
- The ability to conduct a successful negotiation or debate with a resident on a live phone call, in an empathetic but assertive manner
- Highly effective project/time management skills, able to prioritize under pressure and independently manage multiple deadlines
- Ability to work independently and in a team setting, with occasional evening and weekend work
- Adept with new technology (AI)
- Passionate about helping others and satisfaction from turning a potentially difficult conversation into a “win-win” situation for both parties

**EXPERIENCE**
- Minimum of 3 years of full cycle property management
- Minimum of 2 in coordinating maintenance renovation and repairs
- Minimum typing speed of 50 words per minute
- Demonstrated abilities to debate and negotiate in a live phone conversation, meeting or role play situation

**PHYSICAL REQUIREMENTS**
- Prolonged periods sitting at a desk and working on a computer and being able to drive to meet clients or inspect units.
- Our office is conveniently located at the corner of Waverley and McGillivray in South Winnipeg.

**COMMITMENT TO DIVERSITY**

**NEXT STEPS**

If this opportunity excites you and you consider yourself hardworking, dedicated, and client-focused, we’d love to hear from you.

Along with your video and resume, please include a **cover letter** that briefly outlines:
1) Relevant qualifications and work experience

2) A few words on why you feel you are a good match for this role

3) Your availability to start and your expected remuneration

We would like to thank all applicants in advance for their interest in this opportunity.

**Job Types**: Full-time, Permanent

Pay: $48,000.00-$52,000.00 per year

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Work Location: In person