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Personal Lines Auditor

2 weeks ago

Richmond Hill, Canada My Insurance Broker Full time

**Job Title**: Personal Lines Auditor
**Location**: 505 Hwy 7 #311, Thornhill, ON L3T 7T1
**Employment Type**: Full-Time / Permanent / Hybrid
**Who we are**:
Established in 2008, My Insurance Broker is a proud family-owned and Canadian-operated brokerage. As one of Ontario's fastest-growing online brokerages, we have forged strong partnerships with Canada's leading insurance companies. With multiple offices across Southern Ontario and a dedicated support center in Richmond Hill, we are committed to delivering superior pricing, comprehensive coverage, and exceptional service to our clients.
**About the role**:
As a Personal Lines Auditor, you will be responsible for ensuring the accuracy, compliance, and integrity of personal lines insurance policies and operations. This involves conducting detailed audits, analyzing data, and identifying discrepancies and potential risks. You will collaborate with various teams to address findings, improve processes, and support business decisions.
**What you’ll be doing**:

- Responsible for identifying potential risks and implementing solutions to mitigate them.
- Assess the accuracy of underwriting decisions, including risk assessments and premium calculations.
- Examine personal insurance policies to ensure they are compliant with company procedures, regulatory requirements, and industry standards.
- Review policy documentation for accuracy and completeness.
- Ensure that the company's personal lines operations adhere to relevant insurance regulations and industry guidelines.
- Identify discrepancies, errors, or potential risks in personal lines operations and report their findings to management.
- Assist in generating reports based on audit findings to support business decisions.
- Assist in implementing quality assurance practices to enhance service delivery.
- Collaborate with teams (underwriting, claims, customer service) to address audit findings and improve processes.
- Assist in the development and implementation of training programs related to compliance and quality assurance.
- Maintain detailed records of audit activities and findings.
- Perform other related tasks as required.

**What we need you to bring**:

- Minimum 1 year of successful underwriting or auditing experience in a general insurance brokerage (preferred).
- Proficient with insurance policy systems as well as MS Office, specifically Excel, Word, and Outlook.
- College or University level Degree/Undergraduates Degree or equivalent education is considered an asset.
- R.I.B.O (Level I) License is considered an asset.
- Experience working with company portals and Broker Management System (EPIC) is considered an asset.
- CIP or CAIB Certification or working towards its completion is considered an asset.

My Insurance Broker is an equal opportunity employer committed to fostering an inclusive, respectful, and diverse workplace. We are committed to providing accommodation upon request for applicants and employees with disabilities, in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of our hiring process, please inform us and we will work with you to meet your needs.