Front of House Manager

2 weeks ago


Peterborough, Canada Capra Toro Full time

**Overview**

**Responsibilities**
- Lead and manage the front-of-house team, including hosts, servers, and bartenders, ensuring high standards of service.
- Oversee daily operations, including guest seating, reservations, and event coordination.
- Train and mentor staff on service protocols, menu knowledge, and customer engagement techniques.
- Handle guest inquiries, complaints, and feedback promptly and professionally to ensure satisfaction.
- Collaborate with kitchen staff to ensure seamless communication between front-of-house and back-of-house operations.
- Monitor inventory levels of supplies and equipment; place orders as needed to maintain operational efficiency.
- Implement health and safety regulations to ensure compliance with local laws and company policies.
- Create a positive work environment that encourages teamwork and employee engagement.

**Skills**
- Strong leadership abilities with experience in managing a team in a hospitality setting.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Ability to multitask effectively in a busy environment while maintaining attention to detail.
- Proficient in using point-of-sale systems and other restaurant management software.
- Knowledge of food safety regulations and best practices in hospitality management.
- Problem-solving skills with the ability to remain calm under pressure.
- A passion for the hospitality industry with a commitment to providing outstanding guest experiences.

Join our team as we strive to create memorable moments for our guests while fostering a supportive atmosphere for our staff

**Job Types**: Full-time, Permanent

Pay: $38,800.22-$65,451.86 per year

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- Flexible schedule

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

Expected start date: 2025-07-08



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