Medical Office Assistant Needed for Naturopathic Clinic

4 days ago

Port Moody, Canada Port Moody Health Full time

**Port Moody Health** is a centre of advanced integrative medicine and cancer care serving British Columbians and patients from abroad with our world-class healthcare. We are dedicated to offering our patients the most innovative approaches available and providing an exceptional patient experience.

**Position Type**: Part Time, Full Time

**Location**:Port Moody, BC

**Summary**:
As a Medical Office Assistant, your role will be responsible for running the reception area of the clinic as well as attending to the needs of our physicians. You will ensure that each patient at Port Moody Health is provided excellent patient care and a positive experience from when they enter the clinic to when they leave.

**Responsibilities**:

- Schedule patient consultations and treatments
- Invoice, bill, collect payment
- Assist in explaining lab tests to patients and ensure they are completed correctly
- Prepare and maintain EMR, ensuring that records are accurate and kept up to date
- Maintain strict confidentiality with all patient records
- Have a thorough understanding of all physicians’ services
- Ensure physicians’ rooms are properly stocked, tidy and clean
- Support nursing staff as needed
- Assist with maintaining inventory stock, which also includes patient brochures and information sheets when required
- Ensure a neat and organized workspace
- Understand and adhere to clinic policies
- Perform all other related clinical, administrative or other tasks as assigned

**Qualifications**:

- Medical Office Assistant certification/diploma or an undergraduate degree
- Minimum of two (2) years of administrative experience working in a busy medical/naturopathic/integrative clinic
- Strong customer service experience
- Knowledge of MS Office, Google Suite and EMR systems (preferably MedAccess)
- Knowledge of QuickBooks
- Strong verbal and written communication, proficient in English
- Must be able to work Saturdays and evenings
- Knowledge of naturopathic treatments would be an asset

**Personal Attributes**:

- Must be extremely detail-orientated and well-organized with excellent time management skills
- Have a passion for naturopathic medicine and high-level healthcare
- Comfortable working with patients dealing with cancer and those with complex chronic disease
- Be compassionate, genuine, kind and caring, yet assertive when required
- Can handle a fast-paced and ever-changing environment; proficient and focused when multi-tasking
- Strong team player and able to work independently
- Ability to prioritize work
- Positive working attitude; willing to learn

**To Submit your Application**:

- Subject line: “**Medical Office Assistant**”
- Resume
- Cover letter

No phone calls or walk-ins accepted.

We thank all applicants in advance for their interest; however, only those selected for interviews will be contacted.

**Job Types**: Full-time, Part-time, Permanent

Pay: $20.00-$23.00 per hour

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Weekends as needed

**Experience**:

- Medical office: 3 years (preferred)

Work Location: In person

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