Business Analytics Specialist, Digital

3 days ago

Markham, Canada T&T Supermarket Full time

Company Introduction: T&T Supermarket Inc. was founded in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada’s largest Asian supermarket chain with 37 stores across the country: 14 in BC, 7 in Alberta, 14 in Ontario, and 2 in Quebec. The Company’s continuous expansion is going to bring more new stores in the next couple of years.
- Collaborate with internal teams and external development vendors to ensure solutions are aligned with business objectives, technical standards and platform capabilities.
- Lead and facilitate requirement workshops, discovery sessions, and sprint planning meetings as needed.
- Collaborate with data analysts to translate business requirements into technical specifications and visual reports, and support the design, development, and maintenance of dashboards, reports, and ad hoc analyses using business intelligence (BI) tools such as Power BI.
- Partner with the QA Specialist to review and validate test cases, ensuring proper coverage of business scenarios and acceptance criteria.
- Review test plans and support UAT to confirm solutions work as intended.
- Participate in periodic platforms deployment cycles during off-peak hours, supporting readiness checks and post-release validation.
- Act as focal point of daily system-related inquiries and issues from end users, providing initial troubleshooting, resolution, or escalation as appropriate.
- Provide operational support for digital platforms, including user account management, permissions updates, and coordinating system access during employee onboarding and offboarding.
- Knowledge, Skills and Ability Requirements: 3+ years of Business Analyst experience in digital, e-commerce, retail, or technology environments.
- A diploma or bachelor’s degree in business Analysis, Computer Science, Engineering, Information Technology, Commerce, or a related field is preferred.
- Strong analytical, problem-solving, and documentation skills.
- Excellent communication skills, able to collaborate effectively with business and technical teams.
- Experience in retail, grocery, or Magento/CRM/CDP platforms is an asset.
- Knowledge of data analysis and reporting tools, such as Power BI or Tableau, is a plus.
- Experience working with cross-functional teams using Agile and Waterfall methodologies to deliver enterprise-level solutions is an advantage.Demonstrates a proactive attitude toward continuous learning, with the initiative to acquire new knowledge and skills to adapt to evolving business needs.
- **Benefit**
- Quarterly discretionary bonus
- Life/AD&D insurance
- Extended health/dental/vision care
- Long term disability insurance
- Retirement benefit
- Paid annual/sick/marriage/bereavement leave
- Subsidized staff meal
- In-store staff purchase discount

**Shift**
- 5-day work week (Monday to Friday)

**Safety Statement**

Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.

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