Systems Quality Improvement Assistant

**Permanent Full-time**

**Bilingual**

**Union**

**$28.09 to $33.33/hour**

**Job Posting #1810**
- Sudbury is a medium-sized city known for its serenity and an astonishing amount of nearby lakes, hiking trails, and outdoor activities, while still enjoying a significant variety of the amenities large cities offer, including various restaurants, entertainment, and cultural diversity._
- Compass is a non-profit agency. At Compass, we are a culture of caring, learning and purpose. We believe in investing in our people and providing our employees with many opportunities for growth, development and learning. We are working together to create paths with children, youth and families to reach their full potential. We believe in making a positive impact on the lives of others, by genuinely caring about individuals and our community. Our guiding principles shape how we work with our clients, one another, and our partners._

Reporting to the Operations and Privacy Manager, the Systems Quality Improvement Assistant (SQIA) is responsible for providing administrative support to Clinical Managers, the Privacy Office and to the Executive Assistant to the Director of Clinical and Client Services in order to ensure that services are provided in an effective and efficient manner.

**DUTIES**:

- Provide administrative support to Clinical and Client Services (In-Service Meetings, Client Case Reviews, Inter-Disciplinary Team Meetings, Client Consultation Review Meetings)
- Provide support to the agency regarding the Client Information Systems (CIS) - training will be provided
- Record minutes of clinical meetings, formatting and circulating minutes to appropriate persons
- Arrange meetings by preparing agendas, contacting participants, reserving meeting rooms, coordinating catering for luncheons, and ensuring required documentation is copied and distributed
- Provide administrative support to the Privacy Office
- Support Clinical Managers, Clinical Supervisors and Executive Assistant to the Director of Clinical and Client Services in general duties as required

**QUALIFICATIONS**:

- Successful completion of an Administrative Assistant Ontario College Diploma or equivalent experience
- 3 to 5 years of progressively responsible clerical/administrative experience
- Possess a strong knowledge of the _Personal Health Information Protection Act_ (PHIPA)
- Advanced knowledge of and skill working with Client Information Systems (CIS)
- Ability to create presentations, charts, graphs, databases, and spread sheets
- Must have the ability to organize work effectively to meet deadlines and work under pressure with mínimal supervision
- Demonstrated willingness to work certain irregular hours as may be reasonably dictated
- Excellent interpersonal and communication skills
- Superior oral and written skills in both English and French is required

**Successful applicants will be required to provide**:

- Proof of eligibility to work in Canada
- A valid Ontario driver’s license and use of a reliable motor vehicle; insurability on vehicle as per policy
- Clear Criminal Record Check, including Vulnerable Sector Search

**Benefits include**:

- Healthcare of Ontario Pension Plan (HOOPP)
- Paid vacation
- Paid float days
- Paid sick leave
- Dental, Vision and Extended Health benefits
- Life and Accidental Death and Dismemberment (AD&D) insurance
- Long Term Disability (LTD) Insurance
- Employee & Family Assistance Program (EFAP)
- On-site parking (paid by employer)

**We offer one of Canada's best pension plans**

We are proud to participate in the Healthcare of Ontario Pension Plan (HOOPP), offering our valued employees the security and peace of mind that comes with a defined benefit pension plan. We understand the importance of financial well-being and believe that a strong pension, like HOOPP, recognizes our employees and provides a stable foundation for their future as part of the overall compensation package. Join us and start building a future you can look forward to.

**Application Process**

Compass is committed to fostering a diverse, equitable, inclusive and anti-racist workplace culture where all employees are valued, respected, and empowered to contribute their unique perspectives and talents. We recognize that diversity and inclusion are essential to our success and are committed to creating an environment where everyone thrives and is protected from harm.

We thank all applicants however only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

Pay: $28.09-$33.33 per hour

Expected hours: 35 per week

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Work from home

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

Application deadline: 2025-01-25