Store Manager Cafe Manager

nutbar is a superfood cafe that puts the world’s most nutrient-rich, 100% organic foods in the spotlight. We are expanding, and opening our 4th location in Toronto’s West End.. Our Store Manager is essential to the seamless operations of the cafe and our company as a whole. We are excited to find the right person who is interested in taking our business to the next level and growing with us.

Consider Joining Our Team if you;
- Have experience managing teams in a cafe or restaurant setting and has a fundamental understanding of restaurant or cafe operations
- Are a natural leader, able to manage, engage and inspire a team
- Take initiative, can multitask, is hyper-organized, positive, and hardworking
- Are passionate about healthy, whole, organic foods
- Champion and model exceptional customer experience and has an innate ability to problem solve on the go
- Able to work varied hours/days and is willing to be on call during all hours of operation.

**Roles + Responsibilities**

Front Line Service:

- Model and deliver impeccable product and customer service working alongside your team
- Overseeing day-to-day store operations while addressing customer inquiries
- Maintain Fluency and knowledge of all nutbar menu, operations, policies, and procedures
- Is the role model for the nutbar experience
- Coordinate successful executions of catering orders and/or special request

**Operational Excellence**
- Partner with Head of Operations to align vision through to store operations
- Continually monitor, drive and maximize in-store retail sales performance
- Manage store staff schedules to maximize efficiency and customer experience
- Effectively manage inventory and oversee organized storage and inventory systems
- Manage facility cleanliness and Health + Safety standards
- Complete weekly and monthly reports (labor, expenses, sales, etc) and advise of changes, adjustments, and corrections
- Actively maintain best practices and documentation
- Ensure service schedules are completed on-time and not missed. Is first point of contact for routine maintenance + service
- Identify and quickly resolve issues with processes, equipment and people
- Continually and consistently deliver on food standards and actively execute food spot checks

**Team Management**
- Develop and iterate store team hiring process, lead onboarding, training programs, and legal/governance requirement
- Establish communication rhythm and format that allow people to give and receive feedback (regular check-ins, formal staff performance reviews)
- Provide oversight, mentoring, direction and monitor execution of team as they evolve
- Know and live the company values through inspirational leadership and leading by example

**Leadership**
- Engage in mindful + meaningful conversations when they need to happen
- Know and live the company values through inspirational leadership and leading by example
- Stick to process, communication, commitments & budget on what has been agreed upon
- Uncover opportunities for growth, improvement or efficiency

**What we are offering**:

- Highly competeitive yearly salary + benefits after 1 year
- Signing bonus of $3,500* (pending completion of a 3 month prohabtionary period)
- Tipouts
- Monthly Bonus of $300 if targets are met
- Discount on food + drink, all inhouse and 3rd party retail items offered at cost

**Job Type**: Permanent

**Salary**: From $45,000.00 per year

**Benefits**:

- Casual dress
- Discounted or free food
- Paid time off
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Supplemental pay types:

- Bonus pay
- Signing bonus
- Tips

Work Location: One location