Clinic Support Specialist

**Clinic Support Specialist - 2024-616**

**Position Status**: Regular, Full-time (1.0 FTE)

EFW Radiology is currently seeking a **Clinic Support Specialist **to join our team and contribute to our mission of providing exceptional patient care

**About EFW**:
EFW Radiology owns and operates twelve community-based clinics providing Diagnostic Imaging, Maternal Fetal Medicine, and Pain Management services.

**Our Core Values**:

- Compassion: Treat everyone with care, kindness, and respect.
- Trust: Demonstrate empathy and understanding while partnering with patients, caregivers, communities, and each other.
- Meaning: Contribute to the well-being of our communities through healthcare, innovation, education, and careers.

**The Role**

The Clinic Support Specialist works closely with Reception, Ultrasound, Nursing, X-ray, Mammography and the EFW Physicians to ensure that the patient experience is efficient and effective. The Clinic Support Specialist is also responsible to ensure that all EFW reports are sent out accurately and in a timely manner.

**Reporting to**:This position directly reports to the Clinic Support Supervisor

**Role Overview**:

- Acknowledge and assist patients, family members, and visitors upon arrival.
- Assist receptionists with patient registration as needed.
- Verify patient information, referring physician details, and exam reports.
- Handle routine administrative work, including document processing, STAT reports, and more.
- Escort, advise, and assist patients in preparing for exams.
- Depending on clinic, support with Pediatric scans.
- Follow proper protocols for autoclaving, procedure room cleaning and disinfection.
- Manage clinic supplies and assist in stocking rooms.
- Act as an exam chaperone when needed.
- Adhere to privacy policies, safeguarding personal and health information.
- Demonstrates EFW values of Compassion, Trust, and Meaning in the workplace.
- Undertakes additional duties as assigned.

**You have the following**:

- Medical Office Assistant or Healthcare Aide preferred.
- Previous healthcare environment experience is an asset.
- Medical terminology course is an asset.
- Excellent verbal and written communication.
- Compassionate patient care and conflict resolution skills.
- Motivated self-starter, both independent and team-oriented.
- Strong organizational and multitasking abilities.

**Why EFW?**

We offer meaningful careers and are committed to providing equitable total compensation for everyone, including;
- Professional Development Programs and Continued Education Support
- Extended Health, Dental & Wellness Benefits
- Employee Recognition and Appreciation Programs, Giveaways, Contests, and Events
- Flexible Work Arrangements
- Matching RRSP Group Savings Plan
- Employee and Family Assistance Programs
- Industry-Leading Shift Premium Program
- Onsite and Subsidized Parking
- Volunteer Opportunities with Community Partners

**Schedule**:Clinic Rotations including daytime, evening, and/or Saturday shifts as required.

**Diversity, Equity, and Inclusion at EFW**:
EFW Radiology is an equal opportunity employer. We are committed to hiring talented, qualified professionals without regard to race, age, gender, or any other protected ground and to providing an environment without discrimination.

EFW is committed to creating a safe and healthy environment for employees, patients and community partners.

Every effort is made to provide fair and equal employment and development opportunities and to ensure that our policies regarding hiring, compensation, promotions, and transfers are based solely on skills and capabilities, job requirements, job performance, and other job-related criteria.

**Application Deadline**: