Clinical Applications Specialist

2 weeks ago

Calgary, Canada Topcon Canada Inc. Full time

The **Clinical Applications Specialist** is responsible for in service training on all Topcon diagnostic ophthalmic products for our customers: Ophthalmologists, Optometrists and their staff. Reporting to the Manager Advanced Technology Support, you will:

- Provide clinical and technical training, education and ongoing clinical support to train our customers and Topcon Canada sales team.
- Working in collaboration with the National Sales Director, support sales activities by performing product demos and communicate functionality of Topcon Advanced technology products and software solutions.
- Participate in all product development meetings at and update Topcon Canada Inc. management with business planning for software solutions and advanced technology business.
- Attend and support national and regional trade shows, meetings and conferences. when required.
- Organize and manage regional and national educational symposia.
- Assist the National Sales Director with strategic business planning focusing on the Canadian provincial mass screening programs opportunities.
- Assist with clinical data collection, analysis and presentation as needed.
- Manage the after-sales clinical implementation of Harmony, RDx connectivity solutions in conjunction with the technical service teams and software solutions.

**What we are looking for**:

- Undergraduate degree or College diploma in a clinically related field or equivalent combination of education and training.
- 3-5 years related experience working in an eye-care environment and knowledge of diagnostic tests including visual field testing, OCT, Autorefraction, Ocular Photography.
- Hands-on experience working with medical devices in a clinical setting.
- Bilingual (French and English).
- Ability to travel 50% of the time.

**Other skills**:

- Strong verbal and written skills; ability to write detailed reports.
- Organized and able to prioritize workload.
- Strong problem solving abilities.
- Excellent presentation skills.
- Strong interpersonal and training skills.
- Must be able to work independently and/or within a team environment.
- Valid driver’s license and use of a car.

**About us**:
Topcon Healthcare Solutions, whose primary objective is to create world-class software solutions for the eye care industry and beyond. The company's products enable the collection and visualization of a wide range of imaging and clinical data while providing quantitative and clinical analysis capabilities.

Topcon’s software gives clinicians access to patient exam data captured from OCTs, Visual Fields, Fundus Cameras, and other Topcon and third-party devices. Topcon leverages its new data management system called Topcon Harmony, where practitioners gain access to both DICOM and non-DICOM information stored in a central, cloud-based environment. Additionally, Topcon now provides an integrated service that connects practitioners to an extensive network of reading services to assist in the management of sight-threatening eye diseases.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- RRSP match

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Waterloo, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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