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Event First Aid

2 weeks ago

Vancouver, Canada BC Place Full time

The iconic BC Place Stadium is looking to add Ambassadors to our BC Place team. The Event First Aid position renders first aid and subsequent treatment to injured or ill guests, employees and contractors of BC Place.

**ABOUT US**:
BC Pavilion Corporation (PavCo) is a provincial Crown Corporation with a significant mandate to generate economic and community benefit for the people of British Columbia through its world class facilities - BC Place Stadium and the Vancouver Convention Centre. Our internationally-recognized facilities host a diverse range of events, from global summit meetings, professional and amateur sports to trade and consumer shows, and cultural, film and entertainment events, generating in excess of $400 million annually of economic benefit.

PavCo is recognized as a global leader in venue development, marketing and management. The Province’s flagship stadium, BC Place is proudly referred to as “Canada’s Home Stadium” for international sporting events. The iconic Vancouver Convention Centre is the world’s first double LEED® Platinum certified convention facility and has twice been named “World’s Best Convention Centre”.

Across all business units, PavCo’s team of approximately 800 staff collaborate with a diverse range of local and international partners, official suppliers with over 1,400 staff, and clientele to host an exciting year-round schedule of events. Together, we consistently deliver an outstanding level of commitment, skill and professionalism as we host exceptional experiences for a global audience.

**WHY WORK WITH US**:
BC Place is the largest sports, exhibition and entertainment venue of its kind in British Columbia, hosting world-class entertainment events, professional and amateur sport, community gatherings and exhibitions in its stunning downtown location in Vancouver, British Columbia. BC Place is the home of the Vancouver Whitecaps FC, the BC Lions Football Club, the Canada Sevens and the BC Sports Hall of Fame.

Our team of 600+ employees is proud to have been instrumental in hosting some of the most memorable events in Canada, including:

- The Vancouver 2010 Olympic and Paralympic Winter Games
- The FIFA Women's World Cup
- Multiple CFL Grey Cup Championships
- The 2014 NHL Heritage Classic
- Canada’s Men’s and Women’s National Soccer Team matches
- The Canada Sevens, part of the World Rugby Sevens Series
- Vancouver Whitecaps FC of Major League soccer (MLS) and the BC Lions Football Club of the Canadian Football League (CFL)
- Sold out concerts for Taylor Swift, AC/DC, Madonna, The Rolling Stones, and many more

It takes great people to host BC’s biggest and brightest events. We provide our team with industry-leading Service Excellence and Game Day Training to enable them to shine. At BC Place, you get to be part of a team that thrives in a fast-paced, high energy environment and takes true ownership in delivering exceptional, memorable experiences.

**WHAT YOU WILL BE DOING**:

- Provide service excellence to clients, guests and BC Place team members;
- Be approachable by maintaining uniform standards, positive body language and energy;
- Be knowledgeable about BC Place, safety policies, guest services and event details;
- Respond and attend to injuries and accidents on BC Place grounds (inside and outside):

- Administer first aid;
- Sterilize, disinfect and bandage minor cuts and burns;
- Administer medications, such as pain medicine or antiseptic solution, to relieve pain or prevent infection until patient can receive professional care, and give prescribed medicines and treatments for illness;
- Operate mobile equipment and other tools in performing assigned tasks;
- Aid physicians and paramedics during emergency situations;
- Deal with large crowds during an emergency;
- Change beds, clean equipment and maintain infirmary;
- Re-stock supplies as they are depleted;
- Maintain confidential personal and medical records of injured employees and guests;
- Investigate and complete incident reports as required;
- Complete administrative duties as required;
- Ensure scheduling and availability requirements are met as per policy;
- Follow BC Place policies and practices;
- Perform other job-related duties as required.

**WHAT YOU BRING TO THE TABLE**:

- Valid Occupational First Aid Certificate Level 3 or equivalent;
- Valid driver’s license;
- Service attitude, professional, friendly, courteous;
- Ability to work independently with mínimal supervision and as well the ability to co-operate with others and work to the greater good is essential;
- Experience in a similar role in the event or service industry and or working with the public an asset;
- Valid CPR Level C certificate an asset;
- Knowledge of WHMIS an asset;
- Physically fit and mentally able to handle assigned tasks and stressful situations including exposure to seasonal heat and cold in an outdoor and indoor environment, extensive walking and periods without sitting;
- Computer