Patient Care Coordinator
1 week ago
Join Our Team as a Dental Receptionist & Patient Care Coordinator - LightHouse Dental London
Are you a friendly, organized, and patient-focused professional looking for a rewarding career in a modern and supportive dental practice? LightHouse Dental in London, Ontario, is growing, and we are searching for a Dental Receptionist & Patient Care Coordinator to be the welcoming face of our practice.
If you thrive in a fast-paced, team-oriented environment and take pride in delivering an exceptional patient experience, we’d love to hear from you
Why Join LightHouse Dental?
✔ Competitive Compensation - We offer excellent pay with room for growth.
✔ Supportive Team Culture - Work alongside a collaborative and professional team.
✔ Positive Work Environment - We prioritize a friendly, patient-centered atmosphere.
✔ Professional Development - Ongoing training and opportunities for career growth.
What You’ll Do:
✨ Be the first point of contact - Greet patients warmly and provide a welcoming experience.
✨ Manage calls & inquiries - Answer incoming phone calls, respond to patient inquiries, and book appointments.
✨ Schedule & confirm appointments - Keep the schedule organized and efficient.
✨ Coordinate patient care - Assist with treatment coordination between general dentists and specialists.
✨ Handle insurance & billing - Retrieve insurance breakdowns, submit claims, and explain coverage to patients.
✨ Process payments - Ensure accurate billing and collect patient balances.
✨ Educate patients - Provide information on treatment plans and insurance benefits.
✨ Maintain organization - Keep administrative tasks and patient records up to date.
What We’re Looking For:
✔ Dental Experience - Prior experience in a dental office is highly preferred.
✔ Insurance Knowledge - Strong understanding of dental insurance plans and billing procedures.
✔ Excellent Communication Skills - Friendly, professional, and able to multitask effectively.
✔ Attention to Detail - Highly organized with strong problem-solving abilities.
✔ Team Player - Positive attitude and willingness to support the entire dental team.
If you’re a motivated and detail-oriented professional looking for a fulfilling role in a growing and dynamic dental practice, this is your opportunity
**Job Types**: Full-time, Permanent
Pay: $25.00-$30.00 per hour
**Benefits**:
- Dental care
- Wellness program
Work Location: In person
Expected start date: 2025-11-10
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