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Office Manager Medical Aesthetics Clinic

2 weeks ago

Vancouver, Canada Broadway Anti-aging Clinic Full time

**About Us**:
**Requirements**:

- Minimum 2 years experience in medical field
- Experience in performing laser treatments is an asset but not required
- Experience with an EMR system (Jane) is an asset but not required
- Exceptional customer service skills, warm personality, and excellent communication skills
- Passion for medical aesthetics
- Strong verbal and written communication skills, fluent in English
- Attention to detail and the ability to plan, organize, and prioritize work
- Ability to work independently as well as with a team
- Ability to analyze, problem-solve, and take initiative
- Open, positive, and accountable
- Possess a professional demeanor
- Polished, and poised in appearance
- Excellent sales techniques
- Experience with social media platforms and marketing is an asset
- Availability to work Monday-Friday and Saturdays if needed.

**Key Responsibilities**:

- Provide first-rate service to cosmetic patients
- Prepare patients for treatments: Botox drawn up, medical supplies laid out, face cleansed, photos, consent, topical numbing if needed, and go over post procedure care
- Ensure the smooth operation of the cosmetic side of the clinic
- Work closely with cosmetic doctors to optimize scheduling and assist with treatments
- Interact with patients to create a welcoming environment and build long-term relationships
- Quote patients for procedures, cosmetic services, and skincare
- Prepare patients and rooms for cosmetic treatments
- Schedule and confirm cosmetic consultations and laser procedure appointments
- Explain and assist with cosmetic consent forms
- Provide post-care instructions and answer patient questions
- Follow up with consultation leads to ensure appointments are not lost
- Manage and handle private payments
- Manage skincare and cosmetic product inventory, including tracking, ordering, and reporting on sales
- Stay updated on medical-grade skincare products and clinic services
- Follow clinic policies and procedures
- Participate in cosmetic team meetings
- Keep patient information confidential and secure
- Assist in social media and marketing strategy

**Perks of the Job**:

- Happy and inclusive work environment
- Staff cosmetic treatments
- Skincare product discounts
- Free parking
- Ongoing training

**Job Type**: Part-time

**Salary**: $25.00 per hour plus commision

Expected hours: 20-30 hrs per week

**Experience**:

- Minimum 2 years in medical clinic is required.

**Job Types**: Part-time, Casual

**Salary**: From $25.00 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Medical office: 2 years (required)

**Language**:

- English (required)

Ability to Commute:

- Vancouver, BC V5Z 4E1 (required)

Ability to Relocate:

- Vancouver, BC V5Z 4E1: Relocate before starting work (required)

Work Location: In person