Administrative Assistant
7 days ago
**Job Title**: Administrative Assistant
**Location**: Ducts Plus Inc - Niagara Falls, ON
**Job Type**: Full-Time
**About Us**:
**Ducts Plus** is a reputable HVAC and Plumbing contracting business serving the Niagara Region for over 10 years We specialize in providing high-quality heating, ventilation, air conditioning, and plumbing services to residential and commercial clients. As we continue to grow, we are looking for a dedicated and organized **Administrative Assistant** to join our team and support our front desk operations.
**Position Overview**:
**Key Responsibilities**:
- Greet and assist clients and visitors in a friendly and professional manner.
- Answer and direct phone calls, providing general information and taking messages as needed.
- Create and process work orders for service calls, and other inquiries.
- Assist the bookkeeper with clerical and organizational tasks, including data entry, document preparation, and filing.
- Schedule appointments and maintain the company’s calendar.
- Maintain and update customer records and job files.
- Provide general office support, including ordering supplies and keeping the office organized.
- Perform other administrative tasks as assigned.
**Qualifications & Skills**:
- Previous experience in an administrative or customer service role (experience in the HVAC or construction industry is a plus).
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with scheduling software or QuickBooks (preferred but not required).
- Ability to work independently and as part of a team.
- Attention to detail and accuracy in data entry and documentation.
- Professional demeanor with a positive attitude.
**Why Join Us?**
- Competitive pay based on experience.
- Health Benefit plan after 3 months of successful employment
- A supportive and friendly work environment.
- Opportunities for growth and professional development.
- A chance to be part of a well-established and growing HVAC company.
If you are a motivated and organized individual looking to contribute to a dynamic team, we’d love to hear from you
**How to Apply**:
Expected hours: 40 per week
**Benefits**:
- Dental care
- Extended health care
- Vision care
Schedule:
- Monday to Friday
Work Location: In person
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