Customer Service Representative
2 weeks ago
**Customer Service Representative - pt Health Springbank Physiotherapy**
**Permanent Part-Time**
**Location: Springbank, ON**
Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? Do you want to feel valued and have flexibility in your work schedule with our understanding Clinic Director? If so, come and join us at **pt Health Springbank Physiotherapy** clinic, a **Lifemark Health Group**, Canada’s premier, largest, and most comprehensive healthcare management organization.
We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a **Customer Service Representative **who shares this same philosophy. At Lifemark, we walk the talk of our company Core Values**:“ We have fun”, We strive for simplicity”, We trust each other to do the right thing”, We go the extra kilometre” and “We belong here**”.
**Primary Responsibilities**:
- Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
- Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
- Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
- Coordinate scheduling of patient appointments and maintain the patient’s medical record
- Collect payment at time of service
- Track coverage for all funding streams to ensure approval
- Complete data entry and billing
- Provide administrative support to the Care Coordinator Manager and Clinic Director
**Qualifications & Core Competencies**:
- High School Diploma, G.E.D. or equivalent
- Excellent customer service skills and telephone etiquette
- High degree of organizational skills, ability to prioritize and multi-task with 1-3 years experience in similar industry.
- Excellent communication (verbal/written) and interpersonal skills
- Strong computer and data entry skills
- Flexible and adaptable to change
- Experience in a Physiotherapy clinic an asset
- Availability to work evenings and some weekend coverage
**Why Lifemark?**
- Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team
- Get the learning experience you need by building your perfect schedule with our understanding Clinic Directors
- Pathways for clinical leadership
- Collaborative and positive administrative team environment
- Competitive salary with excellent benefits package for permanent employees
- Annual continuing education allowance with a variety of internal training opportunities
- Nationally recognized brand with a strong digital presence
- Diverse, stable, caseload with the flexibility to integrate pre-existing clients
We have gone above and beyond to ensure the safety of our patients and employees with PPE provided, the spacing of patients, screening, and more. Extensive safety protocols and procedures have been put into place and are mandatory.
- Lifemark promotes equal employment opportunities for all job applicants, including those self-identifying as a member of the following groups: Indigenous peoples, Newcomers to Canada, and Visible minorities._
-
Customer Service Representative
4 days ago
London, Canada Good To Great Solutions Full timeAt Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...
-
Customer Service Representative
2 weeks ago
London, Canada Integrated Digital Solutions Full time**GENERAL ACCOUNTABILITY**: The Customer Service Representative responsibilities include receiving emergency and non-emergency calls from clients and vendors, monitoring driver logs, keeping records, addressing problems, and dispatching appropriate team members for service calls. Customer Service Representative should have good judgment skills and the...
-
Customer Service Representative
2 weeks ago
London, Canada U-Haul Full time**Location**: 745 & 783 York St, London, Ontario N5W 2S6 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Technician, you will work as part of a supportive team to be...
-
Customer Service Representative
16 hours ago
London, Canada Collision Repair Experts London Full time_**Collision Repair Experts Kitchener is looking for a Customer Service Representative to join their team!**_ Your role as a customer service representative is to ensure that the customer receives a legendary customer service experience. **Duties**: Greets customers upon intake and delivery of vehicles Inspects vehicles for accident related and prior...
-
Customer Service Representative
2 weeks ago
London, Canada SHAMIR CANADA Full time**Position**: Customer Service Representative **Location**: London, ON The Customer Service Representative processes new orders and handles customer inquires with patience, courtesy and professionalism to ensure customer satisfaction. The Customer Service team and sales group will work as a team to deliver quality products and services. **Duration**:...
-
Customer Service Representative
7 days ago
London, Canada U-Haul Full time**Location**: 112 Clarke Rd, London, Ontario N5W5E1 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team to be...
-
Customer Service Representative
14 hours ago
London, Canada WCGWCUUS Full time**Waste Connections of Canada is looking for a Customer Service Representative to join the team at our London ON, location** **A Waste Connections Customer Service Representative (CSR) fields calls from customers and works to resolve problems they raise concerning service or billing. This is a very fast paced work environment, with a variety of multitasking...
-
Customer Service Representative
2 days ago
London, Canada Dura Med Mobility Products Full timeCustomer Service Representative - Answer inbound calls and follow-up with clients as needed. - Greet and assist onsite clients with patience, empathy and effective communication. - Assist sales representatives with quotes, invoices and work orders. - Office administrative duties (filing, billing and clerical) **Qualifications**: - Experience/interest in...
-
Customer Service Representative
2 weeks ago
London, Canada Corporate Investigation Services Full time**Corporate Inquiry Systems, a division of Corporate Investigation Services (CIS),**is currently recruiting for a Client Service Representative. Since our humble beginnings in 1987, CIS has grown to be one of the most respected pre-employment screening companies in the country, working with 200+ HR departments and companies across Canada. We are looking for...
-
Customer Service Representative
1 week ago
London, Canada The UPS Store #24 Full timeLooking for a Customer Service Representative who has a good experience in Customer Service for retail store, The company may agree to provide a payable training guide line to the Employee how hasn't previous experience in shipping, printing,etc. as a Customer Service representative presenting service to the store customers. **Duties &Responsibilities**: -...
