Customer Service Representative

5 days ago

London, Canada WCGWCUUS Full time

**Waste Connections of Canada is looking for a Customer Service Representative to join the team at our London ON, location** **A Waste Connections Customer Service Representative (CSR) fields calls from customers and works to resolve problems they raise concerning service or billing. This is a very fast paced work environment, with a variety of multitasking administrative duties, in bound phone calls, interaction with multiple lines of business, and follow up action and resolution.** **Please note - This is an 100% onsite position.** **Responsibilities**: - Works in conjunction with other departments to resolve customer disputes. - Talks with customers by phone or in person and receives orders for installation, turn on, discontinuance, or change in service. - Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records, and issues discontinuance orders. - Take payments, bank deposits, key word orders, keys production paperwork and general office duties. **Requirements**: - 2 years of Customer Service experience in a high call volume atmosphere is _strongly preferred._ - High school diploma or equivalent. - Experience with Microsoft Word, Excel and E-Mail, proficient in 10 key, keyboarding and typing skills a must. - Solid Waste Industry Experience and or related field is _preferred._ - Excellent verbal communications skills. **Come, join a team environment, and colleagues who embrace a "work hard, play harder" culture. Our compensation package is competitive and comes with excellent benefits. You’ll also be associating yourself with a company that likes to lead by example through a strong presence in our local communities, charitable giving, sustainability initiatives, and more.** **APPLY TODAY Be part of a great team** **Waste Connections of Canada/Enviro Connexions is an Equal Opportunity Employer.

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