Bilingual Administrative Coordinator

**Division**: Compensation Services

**City**:Ottawa, ON

**Type of position**:Hybrid, Desk sharing

**Job Term**: Permanent Full-time (35 hours per week)

**Union/Non**: IAM local 3011

**Competition**: 24-73b

The Professional Institute of the Public Service of Canada, a national union representing over 70,000 professionals and scientists throughout Canada, requires an **Administrative Coordinator**for its Compensation Services division at its National Office located in Ottawa.

PIPSC/IPFPC is committed to building an inclusive workplace where diversity of thought - and of people - are recognized, valued, and considered essential to achieving our goals and objectives. We are making concerted efforts to foster a workforce that is representative of our diverse membership. We strive to create a work environment that is welcoming to everyone regardless of their gender, age, religion, race, ethnicity, and nationality. Particularly equity deserving groups, such as members of the IBPOC, and 2SLGBTQIA+ communities, people living with disabilities.

**What can I expect to do in this role?**

Under the general direction of the Director, Collective Bargaining and Compensation and the functional supervision of the Manager (Compensation Services), the Compensation Coordinator is responsible for responding to internal and external client inquiries and assisting Officers by providing administrative support

**Primary responsibilities**:

- Receives and records member and steward inquiries, responds to routine questions, determines appropriate stakeholders and redirects inquiries accordingly.
- Receive grievances, confirm required documents are submitted, open and maintain files, verify membership and follow-up when members are not registered.
- Receive and execute filing requests, maintain up-to-date documents in e-filing systems (including job description library), review filed documents for compliance with filing systems to correct filing errors and provide training to stakeholders on filing systems, digitise paper files, and identify historical documents for stakeholders. Develop and implement systems for maintaining efficient, user-friendly filing systems.
- Act as liaison between the Institute and the competent body in matters related to scheduling hearings and other meetings. Arrange location, time, and meeting facilities and assemble required documentation. Notify participants and send agenda and reminder notices.
- May be required to provide administrative support to the department as directed.
- May be requested to undertake other related duties as assigned.

**Education, Experience and Skills Required**

**Education**:

- Two (2) to three (3) year community college program in administration or a related field of study.
- Two (2) to three (3) years’ experience in performing administrative duties, or an equivalent combination of education and experience

**Language requirement**:

- Fluency in both official languages (French and English) is **required**

**Skills and experience required**:

- Some knowledge of the authorities governing employer/employee relations in the federal public service of Canada and other jurisdictions
- Knowledge of labour relations terminology
- Data manipulation skills to develop user-friendly filing systems and to easily retrieve archived files
- Ability to assist in the production of reports, and other correspondence
- Ability to set work priorities
- Ability to take and transcribe minutes of meetings
- Ability to proofread and correct errors
- Computer skills and experience with word processing, spreadsheet and communication tools

**Compensation Package**
- **Salary Range**: $64,391 to $80, 488 (G3)
- **Group Benefits**: Health, Dental, life Insurance and disability Insurance
- **Pension Plan**: Defined Benefits
- **Vacation**: 4 weeks per year, plus other generous paid leave
- **Paid Time Off**: December 27th to 31st

**Note**

This unionized position is open to all interested parties. Preference will be granted in accordance with the Collective Agreement for the IAM local 3011 bargaining unit.

**How to apply**

If you require accommodation for a disability during the recruitment process, please contact us with your details. Our Staffing team will respond within 48 hours, and all information related to accommodation requests will be handled confidentially.

We are committed to creating an inclusive, psychologically safe, harassment-free, and accessible work environment, starting from the recruitment process.

We thank all applicants for their interest. However, only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

Pay: $64,391.00-$80,488.00 per year

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Application question(s):

- Do you have knowledge of labour relations terminology?
- Do you have data manipulation