Administrative Support

2 weeks ago

Burlington, Canada Acorn Stairlifts (Canada) Inc. Full time

**WHO WE ARE**

Acorn is a fun and friendly environment where your work matters. We pride ourselves in the care we give to support all of our customer’s needs

Acorn Stairlifts Canada Inc., has become the leader in our industry. We are the largest supplier of stairlifts sold directly to our clients, and are the largest independent straight stairlifts manufacturer of the world. The key to our success is simple. We utilize Hi-tech systems and processes to ensure a simple to use, yet high quality product is produced.

**WHATS IN IT FOR YOU, YOU ASK?**
- Part of a **FAMILY**.
- **FUN-LOVING, POSITIVE **and **ENCOURAGING** atmosphere.
- **CELEBRATE **in Company Events (Pizza lunch, Cake, Birthdays, Anniversaries, spirit wear, contests etc.)
- Canada’s **#1** **LEADER** in the Stairlift Industry - proudly serving our customer’s needs since 1992
- **COMPANY BENEFITS, 3 WEEKS** vacation**, PAID** time-off, on-site parking**, CASUAL DRESS ATTIRE**
**WHAT YOU’LL BE DOING**
- Examining all invoices, payments, pricing, reports, operating practices and documentation
- Confirming that all the documentation collected in the field matches what has been entered into the company’s internal system
- Communicating with clients as needed to resolve any discrepancies and collect outstanding balances
- Verify and review all funded transactions that take place and ensure proper procedure is followed
- Completes daily job audits for every technician nationwide in compliance with all company requirements, which include verification of monetary values, stock dispatch and signed documentation
- Maintains the company’s internal system by updating and/or adjusting client files
- Communicates audit findings and preparing daily reports to summarize key findings (errors/issues) with the Operations Manager
- Fulfill other duties as assigned/required by the manager
**WHAT YOU HAVE**:

- An outstanding personality and positive attitude
- Ability to build relationships and work well with all levels in the company
- Demonstrated organizational, detail oriented and time management skills
- **Ability to follow guidelines and strong attention to detail**:

- Ability to prioritize and multi-task many items at a time
- Ability to recognize and anticipate problems, and gather and analyze the information necessary to resolve those problems
**QUALIFICATIONS**
- A secondary diploma and related experience
- 2+ years’ experience working directly with clients in a service industry
- 2+ years related experience in a fast paced environment
- Strong interpersonal skills
- Proficiency in Microsoft Office and Google Chrome
- Excellent verbal and written communication skills
- Bilingual (French/English) is an asset

**Salary**: $42,000.00-$45,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Schedule:

- 8 hour shift
- Monday to Friday
- No weekends
Ability to commute/relocate:

- Burlington, ON: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)
**Experience**:

- Administrative experience: 1 year (preferred)

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