Moa/patient Care Coordinator

4 days ago

Surrey, Canada Elysian Health Full time

**About the role**

Elysian Health is an integrated health clinic providing full spectrum care including Allied service, and Imaging and Diagnostics. Our new, state of the art facility is located near White Rock, BC. We’re a high energy and skilled team looking for a full time Care Coordinator to help with our growing Concierge and Executive Health programs. If you’re passionate about customer care and building relationships within a medical environment, then we would love to talk to you.

**What we’re looking for**

To be successful in this role you must be an enthusiastic advocate for high quality patient care. You’re hard working, organized, and have strong written and verbal communication skills. Each patient assigned to you will have unique needs. It’s your responsibility to be their primary point of contact with Elysian Health and guide the patient through their health care journey with us. This includes advocating for the patient at times to ensure their needs are communicated to the appropriate care team members.

**Responsibilities include but are not limited to**:

- Exemplary patient care.
- Managing inbound interest from new patients.
- Communicating effectively with all team members.
- Creating new electronic patient files as you register new patients.
- Booking and organizing patient schedules.
- Maintaining electronic medical records.
- Scanning and electronic filing.
- Maintaining overall tidiness of the office.
- Processing private and MSP Billing.

**Requirements: Education, Training, and Experience**
- Medical Office Assistant (MOA) Diploma or equivalent experience
- Customer service experience: 2 year (preferred)
- MOA experience or equivalent: 2 year (preferred)
- Knowledge of Jane App and/or Plexia is an asset.
- Knowledge of the private and public healthcare system is an asset.

**Requirements: Skills and Abilities**
- Strong communication and teamworking skills.
- Great organization skills.
- Proficient with Word Processing Programs and Electronic Medical Records.
- Excellent attention to detail.
- Strong awareness of appropriate Medical terminology.
- You work well in a multidisciplinary team.
- Effective decision-making skills and problem-solving abilities.
- Punctual, reliable, and professional.

**Job Types**: Full-time, Permanent

**Salary**: From $26.00 per hour

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount

Ability to commute/relocate:

- SURREY, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer Service: 2 years (preferred)
- Medical office: 2 years (preferred)

Work Location: In person

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