Patient Care Coordinator

1 week ago

Surrey, Canada Coastal Sleep Full time

Coastal Sleep Homecare Services Inc. is part of Canada’s largest independently owned obstructive sleep apnea treatment group, that delivers a patient-centric health care experience through our clinic operations across British Columbia. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us the privilege of participating in their health care. Built on a model of continuing care, we believe that if we do right by a patient we will create a lifetime relationship. If you aspire to change the lives of those we serve, then we may have a wonderful opportunity for you.

We are currently seeking a full-time **Patient Care Coordinator** to join our team in **Surrey, BC.**

Main duties of the role:

- work independently and collaboratively with other office staff and company locations
- coordinate and schedule appointments with patients
- manage paper and online file systems and databases
- billing extended health companies; issuing invoices; following up with payment
- explain, download, review and track all sleep apnea testing / processes
- prepare reports, faxes, and follow-up for testing
- manage inventory and ensure cleanliness of medical equipment

Qualifications:

- must be fluent in Punjabi
- ability to multitask, prioritize and work under pressure
- interpersonal and organizational skills, excellent verbal and written communication with accuracy and attention to detail
- ability to work both independently and as a team member
- exceptional computer & data entry skills
- experience in medical/other office administration an asset; no prior knowledge of Sleep Apnea is required
- additional languages are an asset

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

COVID-19 considerations:
Virtual / Zoom interviews will be completed to limit in-person exposure. Upon hiring, an in-depth staff COVID Precautions Guide will be reviewed, which includes protocols and recommendations for the safety of our staff and patients.

Application question(s):

- We require our team members to be fully vaccinated against the Covid-19 virus. Are you able to provide proof of vaccine?
- What are your salary expectations for this position?
- Do you have experience using SalesForce software?

**Experience**:

- customer service: 1 year (preferred)
- administrative: 1 year (preferred)

**Language**:

- Punjabi (required)

Work Location: In person

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