Barista Lead

6 days ago

Toronto, Canada Aramark Full time

Aramark Canada is looking a Lead Barista to join our team for our brand new Barista Bar in Manulife Global Headquarter. The Lead Barista will report to the Food Service Director. The Lead Barista will lead a team of 5 employees, promotes coffee consumption by educating customers: preparing and serving a variety of coffee/tea drinks, along with pastries and menu items.

**Responsibilities**:

- Welcomes customers by determining their beverage interests and needs.
- Educates customers by presenting and explaining the drinks menu, answering questions, explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
- Prepares and sells coffee/tea drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, latte, and cappuccino, matcha, etc.
- Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies.
- Keeps equipment operational by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
- Count, organize and balance cash drawer, fill out the cashier slip and make deposits. Adheres to Aramark’s cash handling policies and procedures.
- Set up and breakdown coffee bar, stations or store including cleaning and sanitizing
- Maintain clean and sanitary work area
- Stock beverage coolers, grab and go items, service ware and condiments
- Follow health, safety, and sanitation guidelines for all products
- Updates job knowledge by participating in educational opportunities
- Other duties as assigned by management

**Qualifications**:

- Excellent in communication
- Passionate about coffee
- Ability to keep a calm, mature, professional demeanor when needed
- Proactive approach to problem-solving
- A high degree of work ethics and obsession with superior customer service
- Excellent time management skills and ability to multitask
- High level of organization
- Ability to adapt to changes
- Superior leadership capabilities: ability to work well within groups o
- 3+ years of experience in specialty coffee and/or the coffee industry preferred
- Basic or previous POS knowledge a plus, Previous management experience preferred

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

**Education**:
**About Aramark**:
**Our Mission**

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

**About Aramark

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