Lead Barista

1 week ago

Toronto, Canada Ace Hotel Toronto Full time

Begin at the beginning. Ace Hotel Toronto seeks kind, curious and industrious humans to join our family.

The hotel features an experience that’s as vibrant, inspired and culturally alive as the city around us. We’ve already got some of the city’s best talent — now we just need you.

The Lead Barista oversees all things coffee at the Ace Hotel. At its core, this role's overarching aim is to create a great guest experience through consistent, quality barista operations and a first in class team member experience rooted in structure, an enthusiastic work environment, and training. The Lead Barista, supported by our Food & Drink team, will ensure that all team members are aligned on the vision for Ace Hotel Toronto coffee and are adhering to a shared standard.

Responsibilities include:

- Training/Orientation of new baristas
- Taking orders from guests and dealing with queries
- Ensuring the display is always well stocked
- Preparing food and drinks carefully and to our high standards
- Managing stock levels and identifying ordering requirements
- Cleaning equipment, worksurfaces, and public areas
- Cash handling and ensuring all sales are processed accurately through POS system

Skills, experience and education required:

- Experience of mentoring and training team members
- Experience of working with customers, taking orders and dealing with queries
- Reliable and trustworthy
- Professional in terms of appearance and approach
- Familiarity with handling cash and using POS systems
- Flexibility to work early mornings and weekend shifts
- Good attention to detail
- Ability to work as part of a larger team
- Good communication skills
- A positive attitude with the ambition to progress

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- Paid time off
- Vision care
- Wellness program

Schedule:

- Holidays
- Monday to Friday
- Morning shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: One location

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